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- Tasks: Lead a dynamic NOC team, ensuring top-notch incident management and operational excellence.
- Company: Join a global IT consultancy working with a major telecom client.
- Benefits: Competitive daily rate, hybrid work model, and potential for contract renewals.
- Why this job: Make an impact in the telecom industry while developing your leadership skills.
- Qualifications: Strong technical background in broadband and network management required.
- Other info: Opportunity for career growth in a fast-paced, innovative environment.
The predicted salary is between 80000 - 120000 £ per year.
NOC Team Lead (Network Service Operations Centre) 3 Month Rolling Contract Worcester (hybrid) £400/day (Outside IR35) Start Date: ASAP NOC Team Lead with strong technical expertise in Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP. Start ASAP in October/November 2025. 3-month initial contract in Worcester. Strong probability of renewals. Hybrid working – typically 4 day/week working in the office + 1 days/week working remotely (WFH). A chance to work with a global IT Consultancy for a Telecoms end client. Key skills, experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. Experience with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential: experience working within an ISP or carrier environment NOC Desirable: CCNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback and reviews. Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence: Maintain NOC procedures, playbooks and SLAs and ensure adherence to them
NOC Team Lead (Network Service Operations Centre) employer: Syntax Consultancy Ltd
Contact Detail:
Syntax Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Team Lead (Network Service Operations Centre)
✨Tip Number 1
Network, network, network! Get in touch with folks in the industry, especially those who work in NOC or telecoms. Use platforms like LinkedIn to connect and engage with them. You never know who might have a lead on that perfect role!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and leadership experience. Be ready to discuss specific scenarios where you've led teams or resolved incidents. We want to see how you can bring your expertise to our NOC team!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick message to express your enthusiasm can make a big difference. It shows us you're genuinely interested in the role and keen to join our team.
✨Tip Number 4
Check out our website for the latest job openings and updates. Applying directly through our site not only keeps you in the loop but also gives you a better chance of landing that interview. Let’s get you on board!
We think you need these skills to ace NOC Team Lead (Network Service Operations Centre)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Broadband technologies like FTTH and FTTX. We want to see how your skills match the job description, so don’t be shy about showcasing your CCNP and NOC experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the NOC Team Lead role. Mention your leadership experience and how you’ve successfully managed teams in a network operations environment.
Showcase Your Technical Skills: In your application, make sure to highlight your technical expertise in IP networking and incident management tools. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Syntax Consultancy Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Broadband technologies like FTTH, FTTX, and fixed wireless access. Be ready to discuss your experience with routing, switching, and any CCNP certifications you hold. The more confident you are in these areas, the better you'll impress the interviewers.
✨Showcase Your Leadership Skills
As a NOC Team Lead, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams, particularly in a distributed or offshore setting. Think about specific challenges you faced and how you overcame them while keeping your team motivated and focused.
✨Familiarise Yourself with Incident Management Tools
Since you'll be overseeing incident detection and resolution, it's important to know your way around monitoring platforms and ticketing systems. Be prepared to discuss any tools you've used in the past and how they helped streamline operations or improve response times.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to NOC operations. Practice articulating your thought process for incident management and problem-solving. This will show your analytical skills and ability to think on your feet, which are key for this role.
