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- Tasks: Lead a dynamic NOC team, ensuring top-notch incident management and operational excellence.
- Company: Join a global IT consultancy working with a major telecom client.
- Benefits: Competitive pay of £400/day, hybrid work model, and potential for contract renewals.
- Why this job: Make an impact in the telecom industry while developing your leadership skills.
- Qualifications: Strong technical expertise in broadband technologies and proven leadership experience.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
The predicted salary is between 96000 - 144000 £ per year.
NOC Team Lead (Network Service Operations Centre)
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
3 Month Rolling Contract
Worcester (hybrid)
£400/day (Outside IR35)
Start Date: ASAP
NOC Team Lead with strong technical expertise in Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP.
Start ASAP in October/November 2025. 3-month initial contract in Worcester. Strong probability of renewals. Hybrid working – typically 4 day/week working in the office + 1 days/week working remotely (WFH).
A chance to work with a global IT Consultancy for a Telecoms end client.
Key skills, experience + tasks will include:
Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications.
Proven experience in a NOC, Service Operations, or similar network management environment.
Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks.
Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams.
Experience with monitoring platforms, ticketing systems and incident management tools.
Certificates/Qualifications:
Essential: experience working within an ISP or carrier environment NOC
Desirable: CCNA or equivalent vendor certification.
Responsibilities:
Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback and reviews.
Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services.
Operational Excellence: Maintain NOC procedures, playbooks and SLAs and ensure adherence to them
NOC Team Lead (Network Service Operations Centre) employer: Syntax Consultancy Ltd
Contact Detail:
Syntax Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Team Lead (Network Service Operations Centre)
✨Tip Number 1
Network with industry professionals! Reach out to your connections on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that NOC Team Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and leadership experience. We recommend practising common interview questions related to NOC operations and team management. Show them you’re the perfect fit for leading their team!
✨Tip Number 3
Don’t forget to showcase your problem-solving abilities! During interviews, share specific examples of how you’ve handled incidents in a NOC environment. We want to see how you can keep things running smoothly under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so don’t hesitate to reach out if you need any tips or guidance.
We think you need these skills to ace NOC Team Lead (Network Service Operations Centre)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Broadband technologies like FTTH and FTTX. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the NOC Team Lead role. Share specific examples of your leadership experience and how you've managed teams in a network operations environment.
Show Off Your Certifications: If you've got certifications like CCNP or CCNA, make sure they’re front and centre in your application. We love seeing that you’ve invested in your professional development, especially in a technical field like this one!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Syntax Consultancy Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Broadband technologies like FTTH, FTTX, and fixed wireless access. Be ready to discuss your experience with routing, switching, and any relevant certifications like CCNP. This will show that you’re not just familiar with the terms but can actually apply them.
✨Showcase Your Leadership Skills
As a NOC Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams, particularly in a distributed or offshore setting. Think about specific challenges you faced and how you overcame them, as this will highlight your management style and effectiveness.
✨Familiarise Yourself with Incident Management Tools
Since the role involves overseeing incident detection and resolution, it’s crucial to know your way around monitoring platforms and ticketing systems. Be prepared to discuss your experience with these tools and how you've used them to improve operational efficiency in past roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company’s NOC procedures, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
