At a Glance
- Tasks: Design and implement innovative ServiceNow solutions for telecom operations.
- Company: Join a global IT consultancy with a focus on telecoms.
- Benefits: Competitive daily rate, hybrid working, and a dynamic project environment.
- Other info: Exciting opportunity for career growth in a collaborative team.
- Why this job: Make a real impact in the telecom industry with cutting-edge technology.
- Qualifications: Experience with ServiceNow TSM, ITSM, and strong architectural skills.
ServiceNow Architect needed with Telecoms domain experience including Telecommunications Service Management (TSM) module experience. 6 Month Contract based in London (Hybrid). Paying up to £625/day (Outside IR35). Start ASAP in May/June 2026.
Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London.
Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:
- ServiceNow Architect with strong Telecommunications Service Management (TSM) module experience.
- Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards.
- Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations.
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
- Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
ServiceNow Architect (Telecoms) in London employer: Syntax Consultancy Ltd
Join a leading global IT consultancy that values innovation and collaboration, offering a dynamic work culture where your expertise as a ServiceNow Architect in the Telecoms sector will be highly valued. With a hybrid working model that promotes work-life balance and opportunities for professional growth, you'll be part of a team dedicated to delivering cutting-edge solutions while enjoying the vibrant atmosphere of London. This role not only provides competitive compensation but also the chance to make a significant impact on telecom operations through strategic advisory and technical leadership.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect (Telecoms) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry and let them know you're on the lookout for a ServiceNow Architect role. You never know who might have the inside scoop on opportunities or can refer you directly.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with the TSM module and how you've successfully implemented solutions in the past. Real-life examples can really set you apart.
✨Tip Number 3
Prepare for interviews by brushing up on key concepts related to ITOM, ITIL, and CMDB/CSDM frameworks. Being able to discuss these topics confidently will demonstrate your knowledge and passion for the role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting roles, including the ServiceNow Architect position. It’s a great way to ensure your application gets seen by the right people and increases your chances of landing that dream job.
We think you need these skills to ace ServiceNow Architect (Telecoms) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and Telecoms. We want to see how your skills align with the job description, so don’t be shy about showcasing your TSM module expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ServiceNow Architect role. We love seeing passion and personality, so let us know what excites you about this opportunity.
Showcase Relevant Projects:If you've worked on similar projects, make sure to mention them! We’re interested in your experience with designing end-to-end solutions and integrating BSS/OSS systems. Give us the details that make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Syntax Consultancy Ltd
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow TSM, ITSM, and ITOM knowledge. Be ready to discuss specific projects where you've designed end-to-end solutions and how you’ve aligned them with ITIL and CMDB standards. This will show that you’re not just familiar with the platform but can also apply it effectively in real-world scenarios.
✨Showcase Your Telecoms Experience
Since this role is all about Telecoms, highlight your experience in Telecommunications Service Management. Prepare examples of how you've led implementations of network inventory or service order management. This will demonstrate your domain expertise and reassure them that you understand the unique challenges in the telecom sector.
✨Prepare for Technical Questions
Expect some deep dives into technical aspects, especially around integrations with BSS/OSS systems using REST and SOAP. Brush up on your knowledge of ServiceNow APIs and Flow Designer. Being able to articulate your thought process and problem-solving skills will set you apart from other candidates.
✨Align with Business Goals
Be ready to discuss how you’ve partnered with stakeholders in the past to align technical improvements with business objectives. Think of specific instances where your strategic advisory has enhanced customer service or reduced operational risks. This shows that you’re not just a techie but also a valuable business partner.
