At a Glance
- Tasks: Support Salesforce users and manage service clients with operational tasks.
- Company: Join a specialist IT consultancy in Derbyshire with a hybrid work model.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension, healthcare, and professional training.
- Other info: Great opportunity for career growth in a dynamic and supportive environment.
- Why this job: Make a real impact by solving problems and supporting diverse Salesforce implementations.
- Qualifications: Experience with Salesforce products and strong configuration skills are essential.
Salesforce Administrator needed for a permanent career opportunity based in Derbyshire (Hybrid). Start ASAP during Summer 2026.
Hybrid Working - 2 days/week remote (WFH) + 3 days/week working on-site from the office based north of Derby.
A chance to work with a specialist IT Consultancy business.
Responsibilities include:
- Providing day-to-day operational support to Salesforce users and managed service clients.
- Providing technical support to Salesforce customers and their specific Salesforce implementations to agreed SLAs.
- Managing a range of Salesforce support requests including bug fixes, queries, changes, and basic development requests.
- Owning the end-to-end Salesforce operational support cycle including analysis, investigation, trouble-shooting, problem-solving, implementation, and reporting.
- Working directly with existing customers across various channels including phone, email, messaging, and Salesforce Experience Cloud.
Required skills:
- In-depth experience of various Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, and Omniscript configuration.
- Strong Salesforce core configuration skills including objects, flows, fields, and permissions.
Advantageous qualifications:
- Salesforce Certified Platform Administrator
- Salesforce Non-Profit Cloud
- Marketing Cloud Engagement
- Apex Coding
- LWCs
- Experience with IT Consultancies
Benefits Include:
- £30-40k Salary (DOE)
- Hybrid Working
- 25 Days Holiday (plus BHs)
- Pension
- Healthcare
- Professional Training
Salesforce Administrator in Derby employer: Syntax Consultancy Ltd
Syntax Consultancy Ltd is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a focus on large-scale Government projects, employees benefit from a hybrid working model that promotes work-life balance, alongside competitive pay rates and opportunities for professional growth in the thriving East Midlands tech scene.
