At a Glance
- Tasks: Provide top-notch IT support and solve tech issues for clients across the Midlands.
- Company: Join a well-established IT services business with over 20 years of experience.
- Benefits: Earn up to £30k, enjoy 28 days holiday, and get support for IT accreditations.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Kickstart your career in IT while making a real difference for customers.
- Qualifications: Experience in IT support and strong problem-solving skills are a must.
The predicted salary is between 24000 - 36000 £ per year.
IT Support Technician needed for a permanent role in Derby. Providing day-to-day IT tech support to clients across the Midlands. A chance to join an established IT Services business with a proven track record spanning 20+ years. Start ASAP in Nov/Dec 2025.
Benefits include:
- Salary to £30k (DOE)
- Pension
- Healthcare
- 28 days holiday (including BHs)
- Support to gain IT accreditations
- More
Key skills, experience + tasks:
- Providing remote IT tech support for a range of customers to 1st/2nd line level.
- Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.
- System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.
- IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.
Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks.
Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.
Full UK Driving Licence is essential.
IT Support Technician in Nottingham employer: Syntax Consultancy Limited
At Syntax Consultancy Limited, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. With a focus on professional growth, we offer ample opportunities for skill development and career advancement, all while working on impactful government projects. Our hybrid working model provides the flexibility to balance work and personal life, making it an ideal environment for those seeking meaningful and rewarding employment.
Contact Details:
Syntax Consultancy Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend local meetups or tech events, and don’t be shy about letting people know you’re on the hunt for an IT Support Technician role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with Windows Server, Active Directory, and all those other tech goodies mentioned in the job description. Be ready to share examples of how you've tackled IT issues in the past.
✨Tip Number 3
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT Support Technician gig. Plus, applying directly can sometimes give you a leg up over the competition. So, what are you waiting for? Get your application in!
We think you need these skills to ace IT Support Technician in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the IT Support Technician role. We want to see how your background aligns with the key tasks mentioned in the job description, like remote support and system monitoring.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your problem-solving skills can benefit our clients. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Technical Skills:Don’t forget to mention your experience with Windows Server, Active Directory, and other relevant technologies. We love seeing candidates who are proactive and have a solid understanding of the technical environment we work in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Syntax Consultancy Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and the other technical skills mentioned in the job description. Be ready to discuss how you've used these technologies in past roles or projects.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about specific problems you solved, the steps you took, and the outcomes. This will demonstrate your logical thinking and proactive approach.
✨Customer Service is Key
Since this role involves providing support to clients, be ready to talk about your customer service experience. Share stories that highlight your attention to detail and how you prioritise customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s IT environment or their approach to tech support. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
