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- Tasks: Provide IT technical support to clients across the Midlands.
- Company: Join a well-established IT Managed Services business with over 20 years of experience.
- Benefits: Competitive salary up to £28,000 and potential for remote work.
- Why this job: Be part of a dynamic team making a real impact in tech support.
- Qualifications: Full UK Driving Licence and own vehicle preferred; relevant IT skills required.
- Other info: Start ASAP in Summer 2025.
The predicted salary is between 16800 - 28000 £ per year.
IT Support Desk Engineer
Derby
Permanent
to £28,000 (DOE)
IT Support Desk Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred.
A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Summer 2025.
Key skills, experience + tasks:
- Prov…
IT Support Desk Engineer employer: Syntax Consultancy Limited
Contact Detail:
Syntax Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Desk Engineer
✨Tip Number 1
Familiarise yourself with common IT support tools and software that are widely used in the industry. Being able to discuss your experience with these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, as this role involves direct interaction with clients. Practising how to handle difficult situations or technical issues calmly and effectively will demonstrate your readiness for the job.
✨Tip Number 3
Network with professionals in the IT support field, especially those who work in managed services. Attend local tech meetups or online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Prepare for potential technical assessments by reviewing common troubleshooting scenarios. Being able to showcase your problem-solving skills in a practical setting can significantly boost your chances of landing the job.
We think you need these skills to ace IT Support Desk Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key skills and experience required for the IT Support Desk Engineer position. Tailor your application to highlight how your background aligns with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the skills mentioned in the job description. Emphasise your technical support experience, problem-solving abilities, and any relevant certifications you hold.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in providing IT support and how you can contribute to their team. Be sure to include your full UK Driving Licence and vehicle availability if applicable.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Syntax Consultancy Limited
✨Research the Company
Before your interview, take some time to learn about the IT Managed Services business. Understand their history, values, and the services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in detail. Highlight specific experiences where you've successfully resolved IT issues, as this will demonstrate your capability to provide effective support to clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life IT support scenarios. Practise articulating your thought process and problem-solving skills, as this is crucial for an IT Support Desk Engineer role.
✨Emphasise Communication Skills
As an IT Support Desk Engineer, you'll need to communicate complex technical information clearly. Be ready to provide examples of how you've effectively communicated with clients or team members in the past.
