At a Glance
- Tasks: Design and implement innovative ServiceNow solutions for telecom operations.
- Company: Join a global IT consultancy with a focus on telecoms.
- Benefits: Competitive daily rate, hybrid working, and a dynamic work environment.
- Other info: Exciting opportunity for career growth in a fast-paced setting.
- Why this job: Make a real impact in the telecom industry while working with cutting-edge technology.
- Qualifications: Experience with ServiceNow TSM and strong technical skills required.
ServiceNow Architect needed with Telecoms domain experience including Telecommunications Service Management (TSM) module experience.
6 Month Contract based in London (Hybrid). Paying up to £625/day (Outside IR35). Start ASAP in May/June 2026.
Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London.
Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:
- ServiceNow Architect with strong Telecommunications Service Management (TSM) module experience.
- Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards.
- Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations.
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
- Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
ServiceNow Architect (Telecoms) in City of London employer: Syntax Consultancy Limited
Join a leading global IT consultancy that values innovation and collaboration, offering a dynamic work culture where your expertise as a ServiceNow Architect in the Telecoms sector will be highly valued. With hybrid working arrangements, you can enjoy the flexibility of remote work while being part of a vibrant London office environment, fostering both personal and professional growth through diverse projects and strategic partnerships. This role not only provides competitive compensation but also the opportunity to make a significant impact on telecom operations, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect (Telecoms) in City of London
✨Network Like a Pro
Get out there and connect with folks in the telecoms and ServiceNow space. Attend industry meetups, webinars, or even just grab a coffee with someone who’s already in the game. You never know who might have the inside scoop on job openings!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with TSM and any successful projects you've led. Use specific examples to demonstrate how you’ve tackled challenges and delivered results in previous roles.
✨Tailor Your Approach
Before any interview, do your homework! Research the company and their current projects, especially those related to ServiceNow and telecoms. This will help you tailor your answers and show that you’re genuinely interested in what they do.
✨Apply Through Us!
Don’t forget to check out our website for the latest job openings. Applying through StudySmarter not only gives you access to exclusive listings but also helps us support you throughout the process. Let’s land that ServiceNow Architect role together!
We think you need these skills to ace ServiceNow Architect (Telecoms) in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and Telecoms. We want to see how your skills align with the TSM module and other relevant technologies, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing passion and clarity, so make sure to connect your past experiences with the requirements of the job.
Showcase Your Technical Skills:When filling out your application, be specific about your technical skills. Mention your experience with REST, SOAP, and IntegrationHub, as well as any relevant projects you've worked on. We want to know what you can bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Syntax Consultancy Limited
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow TSM, ITSM, and ITOM knowledge. Be ready to discuss specific projects where you've designed end-to-end solutions or integrated BSS/OSS systems. The more examples you can share, the better!
✨Understand Telecoms Inside Out
Since this role is all about Telecoms, dive deep into Telecommunications Service Management. Familiarise yourself with concepts like service lifecycle management and network inventory. Showing that you understand the industry will set you apart from other candidates.
✨Prepare for Technical Questions
Expect some technical grilling! Prepare to explain how you've used REST, SOAP, and IntegrationHub in past projects. Practise articulating your thought process when architecting complex integrations, as this will demonstrate your problem-solving skills.
✨Showcase Your Strategic Thinking
This role involves partnering with stakeholders, so be ready to discuss how you've aligned platform improvements with business goals in the past. Think of examples where your strategic advice led to enhanced customer service or reduced operational risks.
