Hardware Support Engineer

We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are: You are a Hardware Support Engineer with a minimum of 5 years of experience in test and validation engineering, particularly within the hardware and software co-verification domain. You are adaptable, capable of working both independently and as part of a collaborative team, and are willing to travel both domestically and internationally to support customer sites.

What You’ll Be Doing:

• Installing Synopsys hardware at various customer sites, both domestically and internationally.
• Collaborating with hardware engineering and manufacturing teams to analyze potential hardware failures and define corrective actions.
• Maintaining accurate data on all hardware activities and providing periodic reports to management.
• Working closely with manufacturing teams to review the production process, ensuring superior quality of Synopsys hardware.
• Integrating boards into complete systems by preparing chassis, mounting mechanical parts on electronic boards, and wiring cabling.
• Providing technical support and guidance to customers to enhance the usability and adoption of Synopsys products.

The Impact You Will Have:

• Ensuring the seamless installation and maintenance of Synopsys hardware, directly contributing to customer satisfaction and success.
• Improving hardware reliability and performance through meticulous analysis and corrective action implementation.
• Supporting the continuous improvement of production processes, enhancing the overall quality of Synopsys products.
• Facilitating the integration of hardware into complete systems, enabling efficient and effective prototyping and emulation.
• Strengthening customer relationships by providing exceptional technical support and expertise.
• Contributing to the innovation and advancement of hardware-assisted verification solutions.

What You’ll Need:

• Minimum of 5+ years of related experience in test and validation engineering.
• Proficiency with Linux environments and scripting languages such as bash and tcsh is a significant advantage. Alternatively, you should be willing to invest time in learning Linux while on the job.
• Experience with hardware installation and maintenance at customer sites.
• Strong analytical skills to identify and resolve hardware issues.
• Willingness to travel both domestically and internationally.

Who You Are:

• Detail-oriented and highly organized.
• Excellent communicator with the ability to work collaboratively across teams.
• Adaptable and able to thrive in diverse work environments.
• Proactive problem-solver with a customer-centric approach.
• Passionate about technology and innovation.

The Team You’ll Be A Part Of: You will be a crucial member of the Synopsys Hardware Assisted Verification (HAV) field support team. This team is dedicated to ensuring the successful implementation and maintenance of our emulation and prototyping hardware solutions. You will collaborate closely with engineering, manufacturing, and customer support teams to drive the excellence of our hardware products.

Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings.