Senior Genomic Coordinator in London

Job overview

We are seeking two highly motivated Senior Genomic Coordinators to join our Genetics Service at the South East Genomic Medicine Service (SEGMS), based at Guy’s Hospital.

These posts will involve working within the Monogenics team alongside our existing Genomic Coordinators and Scientist colleagues to coordinate and oversee genomic testing pathways, use their expertise to resolve complex referrals, undertake audits, support service developments, write simple reports and guide junior members of the team.

Successful applicants will be enthusiastic and be able to work accurately and independently. The role requires consistent attention to detail and excellent organisational and prioritisation skills. Knowledge of genomic and molecular diagnostic testing pathways and national testing frameworks are essential.

Advert

The Monogenics team is part of the wider Genetics department, and it is the hub laboratory for the SEGMS. The department performs a range of different genetics test as prescribed by the National Genomics Test Directory by NHS England.

You will work fully embedded within the Monogenics team to coordinate complex genomic testing pathways including referrals for Whole Genome Sequencing (WGS), R21 and prenatal testing. You will support, train and line manage junior members of the Genomic Coordinator team and support Clinical Scientists with the review of sample referral lists and the analysis and report preparation for negative and unsuitable reports. The role ensures that our patients are tested in a timely manner and receive a high quality of service and therefore you will check export letters for samples sent to other laboratories for testing and proactively resolve delays, discrepancies and incomplete referrals.

Working for our organisation

The Genetics laboratories are part of Synnovis and are located within the Guy’s Hospital site.

The Genetics department is made up of more than 120 staff and with close links to Clinical Services throughout Guy’s and St Thomas’ NHS Foundation Trust (GSTfT) and St George’s Hospital Foundation Trust. With our partner laboratories, the GMS for the South London region provides a comprehensive genomics service for a population of 8 million which includes specialist germline and cancer tests and a class-leading whole exome sequencing service.

Your development and learning

You will have a suite of learning opportunities available through The ACCE competencies programme, the Scientific Learning and Development Fund and the Synnovis Academy through which you can receive funding / support for advanced qualifications.

Detailed job description and main responsibilities

The Senior Genomic Coordinator will provide specialist operational coordination and oversight of genomic testing pathways, ensuring the efficient progression of referrals, samples, data and test requests through local, regional and national genomic services. The post holder will act as a senior point of expertise for genomic pathway management, specialist submissions, laboratory information systems, data quality management and service performance monitoring. The post holder will work autonomously within agreed protocols and be responsible for coordinating complex genomic cases, validating referral information, managing genomic test submissions, monitoring quality indicators and resolving pathway issues that may impact patient care, turnaround times or compliance with national genomic standards. The role will provide leadership and technical guidance to Genomic Coordinators and administrative staff, supporting continuous improvement across genomic services.

You will hold a variety of accountabilities. These will include, but are not limited to:

• Coordinate complex genomic testing pathways from referral through to reporting and result delivery.
• Manage case submissions and associated national genomic testing workflows.
• Act as a specialist point of contact for clinicians, scientists, laboratory teams and external genomic partners.
• Review referrals and genomic test requests to ensure completeness, accuracy and compliance with testing criteria.
• Coordinate testing activities between local laboratories, Genomic Medicine Services (GMSs), Genomics England and other national services.
• Manage specialist databases, referral tracking systems and laboratory information management systems including Genomic Laboratory Information Management Systems (LIMS), National Genomics Information Service (NGIS) and Test Order Management Systems (TOMS) where applicable.
• Lead monitoring of data quality, sample quality and pathway performance indicators.
• Undertake audits and analyse trends to identify risks, delays and opportunities for service improvement.
• Support service development, implementation of new processes and continuous improvement initiatives.
• Provide day-to-day support, guidance and line management where applicable to Genomic Coordinators and other junior staff.

Key Responsibilities

• Coordinate and oversee genomic referrals, sample movements, testing requests, reporting workflows and patient pathways, proactively resolving delays, discrepancies and incomplete referrals.
• Ensure appropriate genomic tests are selected in accordance with national genomic testing criteria and manage urgent or complex referrals requiring prioritisation or escalation.
• Coordinate communication between clinicians, scientists, laboratory teams and external stakeholders regarding patient pathways and testing activities.
• Manage submission processes and national testing programmes, validating requests prior to submission and ensuring appropriate clinical information, panel selection and HPO terms are accurately recorded.
• Review approved sample lists and ensure alignment between local laboratory information systems and national genomic systems.
• Investigate and resolve submission issues, system errors, sample quality concerns and pathway-related issues, liaising with laboratory scientists and technical staff as required.
• First line analysis and report preparation, including negative and unsuitable reports, for more detailed investigation and review, requiring frequent periods of concentration.
• Provide specialist oversight of complex diagnostic cases requiring coordination across multiple laboratories, ensuring sample integrity, data quality, referral compliance and adherence to national genomic testing standards and turnaround time targets.
• Maintain accurate records of submission activity, outcomes, referrals, samples and pathway progression.
• Maintain and oversee genomic data within specialist and associated information systems, ensuring data quality, completeness, accuracy and compliance with information governance, GDPR and national genomic data requirements.
• Produce, analyse and act upon Data Quality, Sample Quality, performance and audit reports, implementing corrective actions where required.
• Lead audits of referrals, sample records, pathway activity and genomic data, ensuring compliance with local and national quality standards, accreditation requirements and quality management systems.
• Identify risks, escalate significant concerns and recommend or implement service improvements arising from audit findings, performance analysis and operational review.
• Provide support, training, induction and day-to-day guidance to Genomics Coordinators and junior colleagues.
• Contribute to the development, review and implementation of Standard Operating Procedures (SOPs), service redesign initiatives, pathway developments and project work.
• Support operational managers in implementing new genomic services, national programmes and continuous improvement initiatives.
• Coordinate and support genomic MDT meetings, laboratory governance activities and operational meetings, preparing reports, performance updates and communicating audit outcomes, pathway risks and service issues to stakeholders.
• Training, support, supervision and line management of junior team members.
• Represent the service at internal and external meetings as required.

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.
The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

Guy’s and St Thomas’ Hospital Foundation Trust is a major emergency and specialist teaching Trust which has all the specialties associated with a fascinating and career defining case load including: Women’s Services, Fetal Medicine, Haematology, Oncology, Transplantation, and is also home to the Evelina Children’s Hospital and the Cancer Centre on the Guy’s site.

You will be close to the vibrant Borough Market and the South Bank, which are exceptional London locations; perfect places to work and relax next to such iconic venues as Big Ben, The London Eye and The Shard!