Sales and Customer Service Advisor
Sales and Customer Service Advisor

Sales and Customer Service Advisor

Sunderland Full-Time 26000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and support sales in a vibrant team environment.
  • Company: Join Synnovatia, a dynamic Sales and Marketing Company known for exceptional customer service.
  • Benefits: Enjoy uncapped commission, flexible hours, and unlimited coaching opportunities.
  • Why this job: Perfect for those with hospitality experience looking to thrive in sales and make an impact.
  • Qualifications: Great communication skills and a passion for customer service are essential; no prior experience needed.
  • Other info: This is a self-employed role with earnings based on commission, ideal for motivated individuals.

The predicted salary is between 26000 - 29000 £ per year.

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Sales and Customer Service advisors Come and join our fun, lively and exciting environment using experience for waitressing or barista work.

Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to use as a Sales and Customer Service advisor.

Have your hours been cut within waitress work and/or hospitality and so are now looking to become a Sales and Customer Service advisors?

Our client is a Sales and Marketing Company who are known for their great customer service whilst achieving high volume of customer acquisitions.

We are currently looking for enthusiastic individuals to join our sales advisors with waitress skills to help grow our clients customer base and contribute towards their marketing campaigns!

We truly believe that people are the key to our success, and therefore we seek individuals who are passionate about Sales and Customer Service and want to use their waitress skills, to thrive in a team environment. Well do everything we can to help you reach your full potential.

Requirements This Sales And Customer Service Advisor Role

Excellent communication skills.

Successful candidates usually have experience in industries such as retail and hospitality.

As a Sales and Customer Service advisor you must be self-motivated, hardworking, with the ability to take on more responsibility if needed.

Professionalism with customers

In This Role, You Will Benefit From

Uncapped commission

Recognition for hard work

Increase in self-development

The opportunity to learn all aspects of business

Unlimited coaching in both marketing and customer service

Flexible working hours

Full time equivalent hours are available The harder you work, the more you earn!

No experience is necessary as access to full sales coaching and product training will be given although they welcome applicants with any previous experience in the retail and hospitality sectors.

This is a self-employed position where you will be representing clients on an events basis and your earnings will be on a commission only basis, giving uncapped potential.

All candidates must be 18 years old or over.

  • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Marketing Services

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Sales and Customer Service Advisor employer: synnovatia

At Synnovatia, we pride ourselves on fostering a vibrant and supportive work culture where your previous experience in hospitality can shine as a Sales and Customer Service Advisor. With uncapped commission potential, flexible working hours, and comprehensive training, we empower our team members to grow both personally and professionally while contributing to exciting marketing campaigns in the heart of Newcastle Upon Tyne.
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Contact Detail:

synnovatia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales and Customer Service Advisor

✨Tip Number 1

Leverage your previous experience in waitressing or as a barista to highlight your customer service skills. Be ready to share specific examples of how you handled challenging situations or provided exceptional service, as this will resonate well with the hiring team.

✨Tip Number 2

Show enthusiasm for the role and the company during any interactions. Research Synnovatia and their approach to customer service, and be prepared to discuss how your values align with theirs. This can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Synnovatia if possible. They can provide insights into the company culture and what they look for in a Sales and Customer Service Advisor, which can help you tailor your approach.

✨Tip Number 4

Prepare for potential role-play scenarios during the interview process. Since the job involves direct customer interaction, demonstrating your ability to engage with customers in a friendly and professional manner can significantly boost your chances of landing the job.

We think you need these skills to ace Sales and Customer Service Advisor

Excellent Communication Skills
Customer Service Orientation
Self-Motivation
Teamwork
Problem-Solving Skills
Adaptability
Sales Skills
Time Management
Professionalism
Ability to Work in a Fast-Paced Environment
Interpersonal Skills
Positive Attitude
Flexibility
Basic Sales Techniques

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise any experience you have in customer service roles, especially from waitressing or barista work. Use specific examples to demonstrate your skills and how they relate to the Sales and Customer Service Advisor position.

Show Enthusiasm: Express your passion for sales and customer service in your application. Mention why you are excited about this role and how you can contribute to the team environment at Synnovatia.

Tailor Your CV: Customise your CV to align with the job description. Focus on skills like communication, self-motivation, and professionalism, which are crucial for this role. Make sure to include any relevant achievements that showcase your capabilities.

Craft a Strong Cover Letter: Write a compelling cover letter that outlines your interest in the position and highlights your customer service skills. Be sure to mention your willingness to learn and adapt, as well as your understanding of the commission-based structure of the role.

How to prepare for a job interview at synnovatia

✨Showcase Your Customer Service Skills

Since the role is heavily focused on customer service, be prepared to share specific examples from your waitressing or barista experience. Highlight how you handled difficult customers or went above and beyond to ensure satisfaction.

✨Demonstrate Enthusiasm

Employers love candidates who are genuinely excited about the role. Show your passion for sales and customer service during the interview. A positive attitude can set you apart from other candidates.

✨Prepare for Role-Playing Scenarios

You might be asked to participate in role-playing exercises to demonstrate your sales techniques. Practice common scenarios you might encounter as a Sales and Customer Service Advisor, such as upselling or resolving complaints.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and growth potential within the role. This shows that you are serious about the position and eager to learn more about how you can contribute.

Sales and Customer Service Advisor
synnovatia
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