At a Glance
- Tasks: Manage Transitional Service Agreements in M&A, ensuring smooth service delivery and transitions.
- Company: Dynamic company operating in the fast-paced M&A landscape.
- Benefits: Competitive day rate, remote work, and high autonomy.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a pivotal role in M&A, making impactful changes and driving service excellence.
- Qualifications: Direct M&A experience with TSAs and strong communication skills required.
The predicted salary is between 67500 - 82500 £ per year.
We're recruiting a TSA & Change Service Manager for a 6-month contract, engaged on an Outside IR35 basis, working primarily remotely. This role sits within the M&A landscape and requires a candidate with direct M&A experience — specifically around Transitional Service Agreements (TSAs) — this is essential, not preferred.
This is a fast-paced, high-autonomy role. We need someone with a genuinely outgoing, proactive character who can get stuck in from day one — no hand-holding, no lengthy onboarding ramp-up expected. You'll be managing sensitive cross-organisational relationships and service dependencies, so confidence, pace, and the ability to build trust quickly are essential.
Key Responsibilities
- Own and manage Transitional Service Agreements (TSAs) across the M&A lifecycle, ensuring services are delivered, tracked, and exited in line with contractual timelines.
- Act as the key point of contact between acquiring and divesting/acquired organisations for all TSA-related services and dependencies.
- Manage TSA governance — tracking service scope, costs, SLAs, exit criteria, and escalations.
- Lead and coordinate change management activity tied to TSA exit and service transition, ensuring business readiness.
- Proactively identify risks, service gaps, and exit blockers before they impact critical path or continuity of service.
- Drive stakeholder engagement and communications at pace across both organisations, without waiting to be directed.
- Coordinate cross-functional teams (technology, operations, finance, HR) to support TSA service exit planning.
- Manage vendor and third-party relationships where TSA services are outsourced or supported externally.
- Report TSA status, risks, and exit progress to senior stakeholders and steering groups.
- Support cutover planning and post-exit stabilisation for transitioned services.
Essential Experience
- Proven track record as a TSA Manager / Change Service Manager within M&A environments.
- Direct M&A experience is required, specifically managing Transitional Service Agreements (TSAs) — carve-out, merger integration, or divestiture context.
- Strong understanding of TSA governance, service exit planning, and cross-organisational service dependencies.
- Highly proactive, self-starting working style — genuinely comfortable operating with minimal direction.
- Outgoing, confident communicator who can build trust and drive pace across two organisations simultaneously.
- Solid grounding in change management and structured delivery methodologies.
- Strong vendor and third-party management experience.
- Comfortable managing sensitive, high-stakes stakeholder relationships during separation/integration periods.
Desirable
- Exposure to HR, Finance, or Payroll services within a TSA or M&A context.
- Experience working alongside Data or Finance transformation teams.
- Prince2, APM, Change Management (e.g. Prosci), or equivalent certification.
- Experience within regulated or complex multi-entity organisational environments.
TSA & Change Service Manager employer: Synnovate
As a leading global finance and accountancy firm, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from extensive growth opportunities, including professional development programmes and exposure to complex M&A projects, all while working in a fast-paced environment that values strategic thinking and hands-on execution. Join us to be part of a team that not only drives impactful change but also prioritises employee well-being and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land TSA & Change Service Manager
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Synnovate. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Synnovate.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Synnovate.
We think you need these skills to ace TSA & Change Service Manager
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Synnovate and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Synnovate
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Synnovate will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Synnovate.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Synnovate.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Synnovate. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
