Integration Services Manager in Basingstoke

Build processes. Lead with precision. Deliver seamless integration. At TD SYNNEX, we’re looking for an Integration Services Manager who thrives in complexity, leads with clarity, and brings structure to highly technical operational environments. In this role, you’ll guide the Global Integration function supporting our Broadcom OEM team, ensuring every build, process, and workflow runs smoothly end‑to‑end. You’ll be the driving force behind the processes that transform components into fully integrated systems — managing both the people and the operations that make it possible. If you’re energised by deep detail, cross‑functional coordination, and creating order in a highly bespoke environment, this role offers the opportunity to shape a critical part of our global integration program.

Why You’ll Love Working Here

• You’ll join a culture built on trust, ownership, and collaboration — where we support each other and celebrate diverse ways of thinking.
• Hybrid working
• Private healthcare, matched pension, enhanced parental & family leave
• “Moments that matter” paid time off (even for your pet’s birthday)
• Four Business Resource Groups supporting inclusion & belonging
• Clear progression paths and benchmarked salaries
• Sustainability commitment, including major improvements in energy efficiency
• A culture where every voice is valued and ideas can spark real change

Our values shape everything we do: Own It, Grow and Win, Dare to Go, Do the Right Thing. We’re proud to be a Disability Confident employer. If you need adjustments during the recruitment process, just let us know.

Job Purpose

The Integration Services Manager leads and develops the Integration Team and oversees all activity required to provide efficient and effective integration services that meet customer contractual obligations. You will own the complete integration lifecycle, ensuring a seamless customer experience through our integration centre in Bor (CZ). This includes managing builds via the “BTO” process in SAP 4.6 and the “BTS” process in SAP 6.8 (legacy TS), coordinating complex workflows, and ensuring every order is executed accurately, on time, and to specification. This is a highly complex role that touches numerous bespoke systems and processes, requiring a methodical, structured, and detail‑driven approach.

What You’ll Be Doing

• Integration Leadership & Operational Ownership
  • Lead, train, and manage the Integration Team to ensure consistent, high‑quality service delivery.
  • Oversee all integration activities from component supply through to shipping.
  • Ensure smooth execution of BTO (SAP 4.6) and BTS (SAP 6.8) processes.
  • Drive performance excellence and process adherence across all integration workflows.
• Cross‑Functional Collaboration
  • You will work closely with a broad range of internal stakeholders, including: Sales & BDMs, Procurement, Planners, Product Marketing, Bid Support, Operations, Warehouse & Logistics, Inbound/Outbound teams, Integration Engineers, SDS Technical Teams, Business Leaders, Carriers, Credit & AR teams, CiBOT, IMEX, CAM Team, and IT (including testing and process owners).
• End‑to‑End Integration Ownership
  • Own all integration processes: sales order creation, BTO/BTS management, BOM management, scheduling, and shipment.
  • Manage cost, margin, and profitability controls.
  • Handle stock transfers between platforms and customer consignment stock programs.
  • Monitor, manage, and minimise ageing stock.
• Escalation & Expertise
  • Act as the senior escalation point for all integration‑related issues.
  • Serve as the “Super User” for integration systems and tools.
  • Provide guidance, troubleshooting, and leadership to ensure fast resolution of issues.
• People Leadership
  • Manage all aspects of people leadership, including workload prioritisation, goal setting, performance reviews, coaching, and development.
  • Lead HR processes related to performance or behavioural concerns when required.

What You’ll Bring

• 5–8 years of relevant experience in integration, operations, or similar technical environments
• 5–8 years of experience directly managing or supervising employees
• Bachelor’s degree (required)
• Strong analytical, critical thinking, and complex problem‑solving skills
• Ability to interact effectively with senior management
• Excellent organisational and time‑management skills
• Ability to perform under pressure and meet deadlines
• High attention to detail with a methodical, process‑focused mindset
• Advanced proficiency with relevant computer systems and applications
• Ability to follow instructions and proactively seek clarification when needed

Key Skills

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.