At a Glance
- Tasks: Coordinate training resources and ensure smooth delivery of courses.
- Company: Join TD SYNNEX Academy, a leader in education services.
- Benefits: Enjoy hybrid working, private healthcare, and unique paid time off.
- Why this job: Make a meaningful impact while supporting learning and customer experience.
- Qualifications: Strong attention to detail and excellent communication skills required.
- Other info: Be part of a diverse culture that values every voice.
The predicted salary is between 30000 - 42000 £ per year.
Support Learning. Drive Accuracy. Deliver Excellence. At TD SYNNEX, we’re looking for a detail‑driven Training Operations Executive to join our Education Services team and play a key role in delivering an exceptional customer and supplier experience. This isn’t just administration — it’s about making learning happen. You’ll be coordinating the resources, processes, and relationships that ensure every training course runs smoothly, professionally, and with precision. You will provide an excellent customer and supplier experience through the administration, coordination, and management of all resources required for the successful delivery of training courses.
We’re not here to sell you a job. We’re here to invite you into a culture that values curiosity, celebrates diverse perspectives, and believes that great leadership starts with listening. If you’re passionate about organisation, customer experience, and delivering seamless operational support, this is your opportunity to make a meaningful impact.
Why You’ll Love Working Here
- Hybrid working
- Private healthcare, matched pension, enhanced parental & family leave
- “Moments that matter” paid time off (yes, even for your pet’s birthday)
- Four Business Resource Groups supporting inclusion and belonging
- Clear progression paths and benchmarked salaries
- Sustainability commitment — including a 19.2% year‑on‑year reduction in UK office energy usage
- A culture that values every voice and celebrates diverse perspectives
Our values aren’t just words — they guide how we show up every day:
- Own it
- Grow and Win
- Dare to Go
- Do the Right Thing
We’re proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask.
What You’ll Be Doing
You will be the primary interface for students and suppliers, ensuring a seamless and professional training delivery experience. In this role, you will:
- Act as the main point of contact for all order‑related enquiries within the education business
- Communicate with customers regarding the status of their course bookings and orders
- Create and maintain course schedules for Academy vendors on Salesforce and relevant vendor portals
- Coordinate, book, and confirm all course resources — trainers, courseware, labs, catering, and more
- Request and distribute purchase orders for resold courses
- Manage student registrations on vendor portals to ensure courses are vendor‑recognised
- Monitor order progress, investigate issues, and make decisions within defined processes
- Escalate exceptions or urgent situations where necessary
- Review vendor invoices and submit for timely payment via Accounts Payable
- Ensure all costs and revenue are accurately recorded in Salesforce for month‑end reconciliation
- Manage vendor class requirements such as sign‑in sheets, reporting, and compliance documentation
What You’ll Bring
We’re not looking for perfection — we’re looking for passion, precision, and a commitment to excellence.
- Strong attention to detail
- Process‑driven and results‑orientated approach
- Customer‑focused mindset with excellent relationship‑building skills
- Exceptional organisational and time‑management abilities
- Confidence working with numbers and handling data
- Excellent communication skills
- Experience with SAP R3 and Salesforce (advantageous)
- Competent user of Microsoft Word, Excel, and Outlook
If you’re excited by the idea of supporting training operations while contributing to a team built on trust and collaboration, we’d love to hear from you.
Key Skills: Communication, Order Management, Organizing, Salesforce (Software), Time Management
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Training Operations Support – TD SYNNEX Academy in Bracknell employer: SYNNEX Corporation
Contact Detail:
SYNNEX Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Operations Support – TD SYNNEX Academy in Bracknell
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on their values, and see how they celebrate diversity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer experience and relationship-building, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online platforms to get feedback.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the coordination required for the Training Operations Executive role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Training Operations Support – TD SYNNEX Academy in Bracknell
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about supporting training operations and making a difference in the customer experience.
Be Detail-Oriented: Since this role is all about precision, make sure your application reflects that. Double-check for any typos or errors, and ensure your experience aligns with the key skills mentioned in the job description.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to highlight how your skills and experiences match what we’re looking for at TD SYNNEX Academy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SYNNEX Corporation
✨Know Your Stuff
Before the interview, make sure you understand the role of a Training Operations Executive. Familiarise yourself with TD SYNNEX's values and how they relate to customer experience and operational support. This will help you demonstrate your passion for the position.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight your attention to detail and how it has positively impacted your previous roles, especially in coordinating resources and processes.
✨Communicate Effectively
Practice clear and concise communication. Since this role involves liaising with students and suppliers, think about how you can convey information effectively. Prepare to answer questions about how you would handle customer inquiries and maintain relationships.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the training delivery process, or how success is measured in this role. This shows your genuine interest and helps you assess if the company culture aligns with your values.