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- Tasks: Support a patient-focused phlebotomy service and drive service improvements.
- Company: Join SYNLAB, a leader in comprehensive pathology services.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Make a real impact on healthcare while developing your leadership skills.
- Qualifications: Level 6 qualification or equivalent experience in a supervisory role.
- Other info: Dynamic environment with a focus on personal development and teamwork.
The predicted salary is between 31049 - 37796 £ per year.
Location: Basildon and Southend University Hospitals and community locations within the Mid and South Essex area
Salary: £31,049 - £37,796 per annum
Job Type: Full Time, 6 Month Fixed Term Contract
We are looking for a Deputy Phlebotomy Manager on a 6 month fixed term basis. In this role, you will:
- Support a safe, efficient, and patient-focused phlebotomy service
- Assist the Department Manager with day-to-day coordination and staff supervision
- Drive service improvements and ensure operational continuity
- Contribute to diagnostic pathways and enhance the patient experience
This is a great opportunity to develop leadership skills, strengthen service resilience, and make a significant impact on organisational performance.
The Deputy Phlebotomy Manager supports the delivery of a safe, efficient, and patient-focused phlebotomy service, working closely with the Department Manager to ensure high standards of care and operational performance. This role plays a key part in the day-to-day coordination of services, staff supervision, and continuous service improvement. By supporting leadership, driving improvements, and ensuring service continuity, the postholder plays a crucial role in helping the organisation meet demand, support diagnostic pathways, and deliver a positive patient journey. This role strengthens the resilience and efficiency of the service, making it a key contributor to overall organisational performance.
Responsibilities:
- Supporting the Phlebotomy Manager in overseeing daily operations and service delivery
- Supervise and coordinate the phlebotomy team
- Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix
- Act as the lead in the absence of the Phlebotomy Manager
- Ensure adherence to clinical governance, infection prevention, and health & safety standards
- Monitor service performance and patient experience
- Assist in implementing policies, procedures, and quality improvement initiatives
- Support recruitment and ongoing development of staff
About you:
- Essential Skills and Experience
- Level 6 Qualification or equivalent experience gained in a Supervisory role
- Computer literate with a good working knowledge of office applications
- Substantial experience in a healthcare setting
- Proven experience of people management
- Ability to prioritise the demands of a changing workload
- Demonstrate good verbal and written communication skills
- Highly visible, compassionate leader with strong values that align with those of Synlab
- Ability to work accurately under pressure, manage time and prioritise workload
- Ability to work on own initiative as well as under the direction of the Phlebotomy Manager
- Ability to apply knowledge to workload and demonstrate analytical skills
- Experience of KPI monitoring and performance related workflow skills and tools
- Full UK driving licence and access to a motor vehicle for business use
- A positive role model who inspires, motivates and empowers others
- Desirable:
- Management/Leadership qualification or equivalent experience
- Certified Phlebotomist training
- Effective time management skills
- Basic CPR and First Aid Certification
- Understand medical terminology, medical and scientific awareness
- NHS work experience
- Experience of working within a multi-disciplinary team
- HR recruitment and staff selection skills
- Performing Appraisals and Probations
- Ability to progress change management
- Project management experience
- Working knowledge of QPulse or similar Quality Management system
SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers, and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is reflected in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.
Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Phlebotomy Assistant Manager, Phlebotomy Operation Manager, Phlebotomy Laboratory Manager, Deputy Medical Centre Manager, People Management, Phlebotomy Supervisor may also be considered for this role.
Deputy Phlebotomy Manager in Basildon employer: Synlab
Contact Detail:
Synlab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Phlebotomy Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those in phlebotomy or management roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and service improvement. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient care during interviews. Share specific examples of how you've improved patient experiences or led teams effectively. This will help you stand out as a compassionate leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Phlebotomy Manager in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy Phlebotomy Manager role. Highlight your supervisory experience and any relevant qualifications to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about phlebotomy and how your leadership skills can contribute to our patient-focused service. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; tell us about your achievements! Whether it’s improving service delivery or enhancing patient experience, we want to know how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Synlab
✨Know Your Stuff
Make sure you brush up on your phlebotomy knowledge and the specific responsibilities of a Deputy Phlebotomy Manager. Familiarise yourself with clinical governance, infection prevention, and health & safety standards, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your experience in supervising teams and driving service improvements. Think about times when you've successfully managed staff or implemented changes that enhanced patient care, as this aligns perfectly with the role's requirements.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Good verbal and written communication skills are essential for this role, so consider how you can convey your ideas effectively, especially when discussing your approach to team management and patient experience.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle real-life situations, such as managing staffing issues or improving service delivery. Prepare by thinking through potential scenarios and how you would respond, showcasing your analytical skills and ability to prioritise under pressure.