At a Glance
- Tasks: Lead client negotiations and manage commercial strategies in healthcare.
- Company: Join SYNLAB UK&I, a leader in pathology services with a diverse workforce.
- Benefits: Hybrid working, career development opportunities, and a supportive culture.
- Why this job: Make a real impact on healthcare while developing your commercial management skills.
- Qualifications: 5+ years in commercial management, strong negotiation skills, and NHS contract experience.
- Other info: Inclusive workplace with a focus on personal development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Commercial Manager to join us on a fixed term contract for 6 months. The Commercial Manager will support the delivery of SYNLAB’s commercial strategy, acting as a key client-facing contact and helping to maintain strong contractual and financial governance. You’ll contribute to negotiations, support commercial risk management, and build effective relationships with partners and stakeholders.
Core responsibilities include:
- Coordinating contractual discussions with legal colleagues
- Monitoring performance against KPIs
- Supporting contract variations
- Helping to resolve issues
To succeed, you’ll bring solid experience with NHS and public sector contracts and the confidence to engage constructively in commercial discussions.
Location: Hybrid working with regular working days at the London Head office (3 days per week).
Duties include:
- Shaping SYNLAB’s strategic direction for client engagement
- Acting as a key representative within the commercial management team
- Leading high-level, client-facing discussions
- Taking ownership of contractual negotiations alongside legal partners
- Ensuring all commercial and contractual matters are fully understood across operational teams
- Assessing commercial risks linked to onsite activities and projects
- Balancing risk versus reward and implementing robust mitigation strategies
- Driving commercial strategy aligned to organisational goals
- Safeguarding SYNLAB’s commercial and contractual integrity
- Building strong relationships with internal and external stakeholders
The role requires a confident negotiator with proven success in resolving complex discussions, interpreting legal documents, and navigating NHS and public sector contracts. You will evaluate performance against contractual KPIs, develop mitigation plans, identify misalignments between service delivery and contract requirements, and prepare contract variations where needed. Working closely with legal and commercial colleagues, you’ll ensure that all contractual amendments and schedule changes are appropriate, workable, and protect SYNLAB’s interests. You will also manage disputes effectively and respond to formal correspondence on behalf of SYNLAB.
Essential Skills and Experience
- Proven experience in commercial management within healthcare or public sector environments
- Qualified professional (Accountant or Lawyer) with a minimum of 5 years PQE in a commercial management role
- Strong negotiation and influencing skills, preferably with PFI experience
- Ability to interpret complex legal and contractual documentation, with a strong understanding of NHS/public sector contracts and risk
- Skilled in managing disputes and contractual variations
- Excellent stakeholder management and communication skills, including the ability to engage with senior managers and directors
- Commercially and financially astute with excellent literacy and numerical skills
- Strategic thinker with strong risk assessment and mitigation capabilities
Desirable
- Able to work independently, flexibly, and professionally while building strong relationships
- Self-motivated, adaptable to changing priorities, and confident under pressure with a sense of urgency
- Demonstrates logical problem-solving and decision-making skills
About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.
Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.
Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law.
Commercial Manager - SYNLAB UK&I in City of London employer: Synlab Uk & Ireland
Contact Detail:
Synlab Uk & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager - SYNLAB UK&I in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and public sector. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research SYNLAB and understand their commercial strategy. Be ready to discuss how your experience aligns with their needs, especially around NHS contracts and risk management.
✨Tip Number 3
Show off your negotiation skills! Think of examples from your past roles where you successfully navigated complex discussions or resolved disputes. This will demonstrate your confidence and capability in handling similar situations at SYNLAB.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SYNLAB.
We think you need these skills to ace Commercial Manager - SYNLAB UK&I in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Manager role. Highlight your experience with NHS and public sector contracts, as well as your negotiation skills. We want to see how your background aligns with our needs!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your commercial management skills. Use numbers and examples to illustrate how you've successfully managed contracts or resolved disputes in the past. This helps us see the impact you've made!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and ensure your writing is clear. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Synlab Uk & Ireland
✨Know Your Contracts
Make sure you brush up on your knowledge of NHS and public sector contracts. Familiarise yourself with common terms and conditions, as well as any recent changes in legislation that might affect them. This will help you engage confidently in discussions and demonstrate your expertise.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you've successfully resolved complex issues. Be ready to discuss your approach to balancing risk versus reward, and how you've implemented mitigation strategies in previous roles. This will highlight your ability to navigate challenging discussions effectively.
✨Build Relationships
Think about how you can demonstrate your stakeholder management skills during the interview. Prepare to share instances where you've built strong relationships with clients or colleagues, especially in high-pressure situations. This will show that you can maintain effective communication and collaboration.
✨Be a Strategic Thinker
Come prepared to discuss your strategic thinking abilities. Think of examples where you've assessed commercial risks and developed plans to address them. This will illustrate your capability to align commercial strategy with organisational goals, which is crucial for the role.
