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- Tasks: Lead the installation and configuration of Syniti software solutions while mentoring a technical team.
- Company: Join Syniti, a global leader in enterprise data management, trusted by Fortune 2000 companies.
- Benefits: Enjoy a supportive environment, growth opportunities, and recognition for your achievements.
- Why this job: Shape the future of data management and work on impactful projects with a collaborative team.
- Qualifications: 5+ years in IT services, strong SQL skills, and experience with Syniti software solutions required.
- Other info: This role may involve travel and working outside standard hours to meet project deadlines.
The predicted salary is between 48000 - 72000 £ per year.
Lead Engineer at Syniti, part of Capgemini
About us
Syniti is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth.
Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step, enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage.
Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.
As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Syniti is also a preferred data solution used by the world’s top system integrators. Headquartered in Boston, Massachusetts, with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals and maintains a 100% client success rate across thousands of complex data projects and initiatives.
The role
The Lead Engineer is responsible for the successful installation, configuration, and technical leadership of Syniti software solutions. This role requires a deep understanding of Syniti\’s data migration and data quality tools, as well as the ability to guide and mentor a technical team through complex data projects. The Technical Lead will work closely with project managers, business analysts, and client stakeholders to ensure that Syniti solutions are implemented effectively and efficiently.
What you will do
- Installation and Configuration
- Lead the installation and configuration of Syniti software solutions, ensuring alignment with project requirements and technical specifications.
- Collaborate with IT teams to prepare the environment for Syniti solution deployment, including hardware and software prerequisites.
- Technical Leadership
- Provide technical guidance and mentorship to the project team, ensuring best practices in data migration and data quality are followed.
- Develop and maintain technical documentation, including architecture diagrams, configuration guides, and troubleshooting procedures.
- Project Management Support
- Work closely with project managers to define project scope, timelines, and deliverables.
- Assist in the development of project plans and schedules, ensuring technical tasks are accurately represented.
- Stakeholder Engagement
- Engage with client stakeholders to understand their business requirements and translate them into technical solutions.
- Conduct technical workshops and presentations to demonstrate Syniti solution capabilities and project progress.
- Stay updated with the latest Syniti product releases and enhancements, incorporating new features into project solutions where applicable.
- Identify opportunities for process improvements and implement changes to enhance project delivery and client satisfaction.
What it takes
- 5+ Years of experience in IT Services Delivery, with strong emphasis on server configuration, support, and troubleshooting.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Familiarity with data integration tools and techniques.
- Advanced experience with SQL Server, SAP HANA, and/or Postgres database management.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Proven experience in leading technical teams and managing client relationships.
- Strong English communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders.
- Extensive experience with Syniti software solutions, particularly in installation and configuration.
- Strong understanding of data migration methodologies and data quality principles.
- Certification in Syniti solutions or related technologies.
- This position may require travel to client sites for project implementation and support.
- The role may involve working outside of standard business hours to meet project deadlines or address critical issues.
What we offer
- Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing.
- Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story.
- Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
- Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all.
- Recognition. We are the sum of individual achievements, and we always take the time to celebrate them.
- An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Industries
- Software Development
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Lead Client Success Engineer employer: Syniti
Contact Detail:
Syniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Client Success Engineer
✨Tip Number 1
Familiarise yourself with Syniti's software solutions and their specific features. Understanding the nuances of their data migration and quality tools will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Syniti on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss your previous experience in leading technical teams and managing client relationships. Be ready to share specific examples that highlight your problem-solving skills and how you've successfully navigated complex technical issues.
✨Tip Number 4
Stay updated on the latest trends in data management and integration technologies. Being knowledgeable about industry advancements will not only impress your interviewers but also show that you are proactive and committed to continuous learning.
We think you need these skills to ace Lead Client Success Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Lead Client Success Engineer position. Tailor your application to highlight relevant experience in IT services delivery, data migration, and technical leadership.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in IT Services Delivery, particularly focusing on server configuration, troubleshooting, and your familiarity with Syniti software solutions. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Showcase Communication Skills: Since the role requires strong communication skills, ensure your application reflects your ability to convey complex technical concepts clearly. Mention any experience you have in engaging with stakeholders or conducting technical workshops.
Tailor Your Documents: Customise your CV and cover letter for this specific role at Syniti. Use keywords from the job description, such as 'data quality', 'technical leadership', and 'project management support', to align your application with what they are looking for.
How to prepare for a job interview at Syniti
✨Understand Syniti's Data First Philosophy
Before the interview, make sure you have a solid grasp of Syniti's Data First philosophy. This will help you articulate how your experience aligns with their approach to enterprise data management and demonstrate your understanding of the company's core values.
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Syniti software solutions, particularly in installation and configuration. Highlight specific projects where you've successfully led technical teams and managed client relationships, as this will be crucial for the Lead Client Success Engineer role.
✨Prepare for Stakeholder Engagement Scenarios
Since the role involves engaging with client stakeholders, think of examples where you've effectively communicated technical concepts to non-technical audiences. Practising these scenarios can help you convey your ability to bridge the gap between technical and business needs.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your problem-solving abilities, especially regarding complex technical issues. Prepare to share specific instances where you've successfully troubleshot problems or implemented process improvements, showcasing your analytical skills and proactive approach.
