At a Glance
- Tasks: Manage and troubleshoot a live carrier network, ensuring seamless connectivity for customers.
- Company: Join Synextra, a dynamic second-generation Managed Service Provider with a client-first approach.
- Benefits: Enjoy training support, real influence on decisions, and a quality-focused work environment.
- Other info: Be part of a passionate team that values innovation and customer service.
- Why this job: Make a real impact in a fast-growing tech company while working with cutting-edge technologies.
- Qualifications: Proven experience in running service provider networks and strong Cisco routing skills required.
The predicted salary is between 60000 - 80000 £ per year.
About Synextra
We're not your typical MSP. As a second-generation Managed Service Provider (MSP) born from the expertise of industry veterans, we're crafting a new narrative in the UK tech scene.
Our team, akin to the Navy SEALs of the tech world, consists of elite operators who've excelled in larger MSP environments but yearned for something more. At Synextra, we've spent 10 transformative years building a company that's small by design but colossal in impact, guided by a technical leader whose vision is always client-first.
The Technical Support Team are at the centre of everything we do, and we have the exciting challenge of finding the next person to join the team. We care about passion for technology, a natural flair for customer service and a general love of all things ‘Geek’. Working for a fast-growing enterprise cloud provider that provides both fully managed cloud environments and connectivity services.
The Role
We are recruiting a Senior Network Engineer to help run Synextra's production carrier network that connects customers into Microsoft Azure and the wider internet. As part of this we also have a growing SDWAN practice which you will be heavily involved in. This is real service provider engineering on live, customer-facing infrastructure. To do it well, you will have run a network like this before.
The ideal candidate should also possess an interest in the Azure ecosystem and how to bring those great network engineering practices into customer Azure environments.
Standout Perks (The good stuff)
- Real influence – your technical decisions actually matter
- Azure-first environment – no legacy nonsense holding you back
- Time to do things properly – quality over chaos
- Training & certification support – stay sharp, stay current
Responsibilities
- Operating and troubleshooting the MPLS core: BGP and OSPF across IOS-XR and IOS-XE, leased lines, carrier NNIs and server-estate connectivity, and full-table capacity on our IOS-XR gateways
- Managing Cisco switching across the estate (Catalyst and Nexus).
- Building and managing the FortiGate SD-WAN footprint: SD-WAN, ADVPN and UTP across customer sites.
- Configuring and maintaining FortiGate firewall HA clusters.
- Managing carrier NNI’s and supplier relationships – including provisioning of new customers.
- Taking ownership of network incidents through to resolution and feeding root causes back into permanent fixes
- Designing, documenting and implementing network changes and customer solutions
- Proactive monitoring and capacity planning to keep the network ahead of demand
- Producing internal and customer-facing technical reports
- Completing site visits to data centre locations and customer premises as required
- Participating in the on-call rota
Requirements
Essential
- Proven experience running a live carrier, ISP or service provider network (this is essential, not desirable)
- Cisco routing in production: BGP and OSPF across IOS-XR and IOS-XE
- Cisco switching across Catalyst and Nexus platforms
- FortiGate: SD-WAN, ADVPN, UTP and HA firewall pairs
- Strong firewalling fundamentals and best practice.
- Excellent communication skills, able to articulate complex technical concepts simply to colleagues and customers
Desirable
- VMware NSX-T
- Azure Firewall
- Azure Virtual WAN (vWAN)
- Azure route tables / user-defined routing
- MPLS, Segment Routing and L3VPN at scale
- Cisco (CCNP / CCIE) or Fortinet (NSE / FCSS) certifications
Personal Qualities
- Calm and methodical under pressure, especially during live incidents
- Self-motivated with high personal standards
- A solution-focused mindset that gets to root causes
- Strong customer-service instincts and the confidence to own a problem
Senior Network Engineer (Service Provider) in Warrington employer: Synextra
At Synextra, we pride ourselves on being a dynamic and innovative Managed Service Provider that values the expertise and passion of our team. Our work culture fosters collaboration and creativity, allowing employees to make impactful technical decisions in a supportive Azure-first environment. With a strong emphasis on training and certification support, we provide ample opportunities for professional growth while ensuring that our team members enjoy a fulfilling and rewarding career in the heart of the UK tech scene.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Network Engineer (Service Provider) in Warrington
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Synextra and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Synextra.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Senior Network Engineer (Service Provider) in Warrington
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Synextra.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Synextra.
How to prepare for a job interview at Synextra
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
