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For Companies At a Glance
- Tasks: Provide sales quotes and ensure customer satisfaction through effective communication.
- Company: Join a dynamic team at SYNETIQ, a leader in automotive parts.
- Benefits: Enjoy ongoing training, free parking, and employee discounts.
- Why this job: Make a difference in customer service while developing your sales skills.
- Qualifications: Strong communication and multitasking skills; sales experience preferred.
- Other info: Day shifts with 28 days holiday and a paid volunteer day.
The predicted salary is between 28800 - 42000 £ per year.
The Role:
- To provide sales quotations on SYNETIQ bespoke system.
- To answer/respond to incoming messages on the parts portal.
- Provide good customer satisfaction in relation to all customer matters.
- Engage with other departments to ensure parts arrive to the customer within the agreed SLAs.
- To ensure that all customer invoicing is carried out in a timely manner.
Skills:
- Strong communication skills.
- Excellent sales ability.
- Customer service oriented.
- Ability to multitask and prioritise.
- Proficiency with computer systems and webchat platforms.
- Previous experience in sales or customer service preferred.
- Knowledge of automotive parts would be advantageous.
What we offer:
- Ongoing training and professional development.
- Uniform and PPE provided.
- Free onsite parking.
- Telus Health.
- Discounted car parts and non-auction vehicles.
- Employee discount on Vodafone.
- Paid day to volunteer for a charity of your choice.
- Day shift, Monday to Friday *****am – 5pm.
- Competitive basic salary.
- 28 days holiday including.
Sales & Service Executive employer: SYNETIQ
Contact Detail:
SYNETIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Executive
✨Tip Number 1
Get to know the company inside out! Research SYNETIQ and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing with a friend or family member. This will help you feel more confident when discussing sales quotations and customer queries.
✨Tip Number 3
Show off your multitasking abilities! During interviews, share examples of how you've successfully managed multiple tasks at once. This will demonstrate that you can handle the fast-paced environment of sales and service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join us at StudySmarter. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Sales & Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales & Service Executive role. We love seeing enthusiasm and a bit of personality!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. We appreciate well-structured writing that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at SYNETIQ
✨Know Your Stuff
Familiarise yourself with SYNETIQ's bespoke system and the automotive parts industry. Being able to discuss specific parts or systems during your interview will show that you're genuinely interested and knowledgeable, which is a big plus for any sales role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your customer service orientation.
✨Demonstrate Your Sales Ability
Prepare to discuss your previous sales experiences and how you achieved your targets. Think of specific situations where you turned a 'no' into a 'yes'. This will help illustrate your excellent sales ability and how you can contribute to their team.
✨Multitasking Mastery
Be ready to talk about how you manage multiple tasks effectively. You could share a story about a time when you had to juggle various responsibilities while maintaining high customer satisfaction. This will highlight your ability to prioritise and multitask, which is crucial for this role.
