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- Tasks: Manage admin tasks, handle inquiries, and deliver top-notch service to clients.
- Company: Join a dynamic team in Winsford focused on exceptional client service.
- Benefits: Enjoy a fixed-term contract with opportunities for growth and development.
- Why this job: Be part of a supportive team that values your contributions and skills.
- Qualifications: Strong background in administration and customer service is essential.
- Other info: This role is perfect for those looking to make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
Client Services Administrator Our Client Team in Winsford is offering a rewarding opportunity for a Client Services Administrator to join their team on a 12-month fixed term contract. In this position, you will be responsible for managing administrative tasks, addressing inquiries, and delivering exceptional service to customers and clients. If you have a strong background in administration and customer service, this role may be the perfect fit for you. Join us at Winsford to contribute significantly to the team’s success and uphold outstanding client service standards. Key Areas of Responsibility, Activities & Tasks Involved: Handling telephone queries received from customers and clients in a polite and professional manner Actioning and responding to all customer and client emails promptly and professionally Updating user accounts and managing access to our partner portal Adding both manual and automated uplift instructions to the system Managing client queries received via the partner portal Processing both manual and automated clearance of salvage at the request of our clients Generating certificates of destruction for salvage which have been scrapped or dismantled Dealing with incoming post, including vehicle documentation and keys Handling and respondin…
Client Services Administrator employer: SYNETIQ
Contact Detail:
SYNETIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator
✨Tip Number 1
Familiarize yourself with our services and the specific needs of our clients. Understanding what we offer will help you demonstrate your knowledge during the interview and show how you can contribute to our team.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries. Since this role involves a lot of client interaction, being able to convey information clearly and professionally is key.
✨Tip Number 3
Highlight any previous experience you have in administration or customer service. Be ready to share specific examples of how you've successfully managed client queries or improved service delivery in past roles.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. We value team players who can contribute positively to our work environment, so be prepared to discuss how you work well with others.
We think you need these skills to ace Client Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. Use specific examples that demonstrate your ability to handle inquiries and manage tasks efficiently.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly in managing client queries and providing exceptional service.
Showcase Communication Skills: Since the role involves handling telephone queries and responding to emails, emphasize your strong communication skills. Provide examples of how you've successfully managed customer interactions in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at SYNETIQ
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've handled customer inquiries in the past. Highlight your ability to remain calm and professional, even in challenging situations.
✨Demonstrate Your Administrative Expertise
Make sure to mention any relevant experience you have with administrative tasks. Discuss your proficiency with managing emails, updating records, and handling documentation efficiently.
✨Familiarize Yourself with the Company
Research the company and its services before the interview. Understanding their client base and service standards will help you tailor your responses and show your genuine interest in the role.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the team dynamics, expectations for the role, and opportunities for growth. This shows your enthusiasm and helps you assess if the company is the right fit for you.
