Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage admin tasks, handle inquiries, and deliver top-notch service to clients.
- Company: Join a dynamic team in Winsford focused on exceptional client service.
- Benefits: Enjoy a fixed-term contract with opportunities for growth and development.
- Why this job: Be part of a supportive team that values your contributions and skills.
- Qualifications: Strong background in administration and customer service is essential.
- Other info: This role is perfect for those looking to make a real impact.
The predicted salary is between 28800 - 43200 ÂŁ per year.
SYNETIQ Winsford, England, United Kingdom Join or sign in to find your next job Join to apply for the Client Services Administrator role at SYNETIQ SYNETIQ Winsford, England, United Kingdom 1 week ago Be among the first 25 applicants Join to apply for the Client Services Administrator role at SYNETIQ Get AI-powered advice on this job and more exclusive features. This range is provided by SYNETIQ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Our Client Team in Winsford is offering a rewarding opportunity for a Client Services Administrator to join their team. In this position, you will be responsible for managing administrative tasks, addressing inquiries, and delivering exceptional service to customers and clients. If you have a strong background in administration and customer service, this role may be the perfect fit for you. Join us at Winsford to contribute significantly to the team\’s success and uphold outstanding client service standards. Key Areas Of Responsibility, Activities & Tasks Involved Handling telephone queries received from customers and clients in a polite and professional manner Actioning and responding to all customer and client emails promptly and professionally Updating user accounts and managing access to our partner portal Adding both manual and automated uplift instructions to the system Managing client queries received via the partner portal Processing both manual and automated clearance of salvage at the request of our clients Generating certificates of destruction for salvage which have been scrapped or dismantled Dealing with incoming post, including vehicle documentation and keys Handling and responding to the issuing body of fines and penalty charge notices Assisting our customers with the retention of cherished plates Liaising with our site team to coordinate the return of personal belongings Assisting our Auction team with issues preventing vehicles being listed for sale General office duties including scanning, database updates and filing Arranging the collection of customer vehicles and salvage upon request Here\’s What You Bring Knowledge of Microsoft packages Professional Telephone Manner Able to communicate clearly and effectively Knowledge of motor vehicle or previous experience in the motor industry would be advantageous but not essential Able to work off own initiative or part of a team Br able to manage and prioritise workloads What We Offer Day shift, Monday to Friday 08.30am – 5pm Ongoing training and professional development Free onsite parking Uniform and PPE provided Benefithub (World’s largest selection of Employee Discounts and Lifestyle Benefits) Telus Health Discounted parts and non-auction vehicles Employee discount on Vodaphone Paid day to volunteer for a charity of your choice Competitive basic salary 28 days holiday (including Bank Holidays) Pension plan with 3.5% employer contribution This role is subject to a satisfactory DBS, Finance, Right to work and reference checks. Who are we; SYNETIQ Ltd trading as IAA UK is owned by industry-leading auctioneer, RB Global. IAA annually processes tens of thousands of vehicles nationwide, serving an international buyer base in more than 170 countries including registered customers, insurers, dealerships, fleet lease and rental car companies as well as charitable organisations. Daily online auctions showcase salvage and non-salvage inventory, offering buyers a wide range of vehicles to choose from. IAA is an equal opportunity employer and ensures non-discrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at SYNETIQ by 2x Sign in to set job alerts for “Client Services Administrator” roles. Knutsford, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 2 weeks ago Altrincham, England, United Kingdom 1 week ago Liverpool, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 week ago Manchester Area, United Kingdom 3 weeks ago Manchester Area, United Kingdom 3 days ago Manchester Area, United Kingdom 2 weeks ago Warrington, England, United Kingdom 1 week ago Liverpool, England, United Kingdom 5 days ago Merseyside, England, United Kingdom 4 days ago Manchester, England, United Kingdom 20 hours ago VMS (Variable Message Sign) Administrator Winsford, England, United Kingdom 4 months ago Runcorn, England, United Kingdom 2 weeks ago Golborne, England, United Kingdom 1 week ago Manchester, England, United Kingdom 2 days ago Manchester, England, United Kingdom 1 week ago Liverpool, England, United Kingdom 1 month ago Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 week ago Variable Message Sign (VMS) Administrator Winsford, England, United Kingdom 3 months ago Knutsford, England, United Kingdom 1 day ago Manchester, England, United Kingdom 1 week ago Manchester Area, United Kingdom 1 day ago Warrington, England, United Kingdom 3 days ago Birkenhead, England, United Kingdom 1 month ago Golborne, England, United Kingdom 1 day ago Manchester, England, United Kingdom 21 hours ago Patient Flow Information Officer Cheshire and Wirral Partnership NHS FoundationTrust Chester, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 1 week ago Wrexham, Wales, United Kingdom 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Client Services Administrator employer: SYNETIQ
Contact Detail:
SYNETIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator
✨Tip Number 1
Familiarize yourself with our services and the specific needs of our clients. Understanding what we offer will help you demonstrate your knowledge during the interview and show how you can contribute to our team.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries. Since this role involves a lot of client interaction, being able to convey information clearly and professionally is key.
✨Tip Number 3
Highlight any previous experience you have in administration or customer service. Be ready to share specific examples of how you've successfully managed client queries or improved service delivery in past roles.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. We value team players who can contribute positively to our work environment, so be prepared to discuss how you work well with others.
We think you need these skills to ace Client Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. Use specific examples that demonstrate your ability to handle inquiries and manage tasks efficiently.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly in managing client queries and providing exceptional service.
Showcase Communication Skills: Since the role involves handling telephone queries and responding to emails, emphasize your strong communication skills. Provide examples of how you've successfully managed customer interactions in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at SYNETIQ
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've handled customer inquiries in the past. Highlight your ability to remain calm and professional, even in challenging situations.
✨Demonstrate Your Administrative Expertise
Make sure to mention any relevant experience you have with administrative tasks. Discuss your proficiency with managing emails, updating records, and handling documentation efficiently.
✨Familiarize Yourself with the Company
Research the company and its services before the interview. Understanding their client base and service standards will help you tailor your responses and show your genuine interest in the role.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the team dynamics, expectations for the role, and opportunities for growth. This shows your enthusiasm and helps you assess if the company is the right fit for you.
