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- Tasks: Handle inbound parts requests and provide sales quotations on our bespoke platform.
- Company: Join LKQ SYNETIQ, a leader in sustainable automotive parts.
- Benefits: Enjoy competitive salary, ongoing training, and employee discounts.
- Why this job: Make a difference in the automotive industry while developing your sales skills.
- Qualifications: Customer service experience and sales knowledge preferred.
- Other info: Dynamic work environment with opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Our team at Winsford is seeking a candidate with excellent customer service skills and prior knowledge of the sales process to handle inbound parts requests, provide sales quotations on our bespoke platform, and maintain exceptional service levels.
Responsibilities include:
- Identifying suitable parts from our in-house database
- Quoting and selling parts into the B2B market via our online portal
- Responding to customer inquiries in a professional manner
- Resolving any issues that may arise
Key Areas of The Role:
- To answer/respond to incoming messages on the parts portal
- Provide good customer satisfaction in relation to all customer matters
- Engage with other departments to ensure parts arrive to the customer within the agreed SLA’s
- To ensure that all customer invoicing is carried out in a timely manner
Skills:
- Excellent sales ability
- Customer service oriented
- Ability to multitask and prioritise
- Proficiency with computer systems and webchat platforms
- Previous experience in sales or customer service preferred
- Knowledge of automotive parts would be advantageous
What we offer:
- Ongoing training and professional development
- Uniform and PPE provided
- Free onsite parking
- Discounted car parts and non-auction vehicles
- Employee discount on Vodaphone
- Paid day to volunteer for a charity of your choice
- Day shift, Monday to Friday 08.30am – 5pm
- Competitive basic salary
- 28 days holiday including Bank Holidays
- Pension plan with 3.5% employer contribution
This role is subject to a satisfactory DBS, Finance, Right to work and reference checks.
We reserve the right to close this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible.
Sales & Service Executive in Winsford employer: SYNETIQ Ltd.
Contact Detail:
SYNETIQ Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Executive in Winsford
✨Tip Number 1
Get to know the company inside out! Research LKQ SYNETIQ and their mission in the automotive parts industry. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of scenarios where you can demonstrate your ability to handle inquiries and resolve issues effectively. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at LKQ SYNETIQ.
We think you need these skills to ace Sales & Service Executive in Winsford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your sales experience and any knowledge of automotive parts to really catch our eye.
Be Professional and Polite: When writing your application, keep it professional yet friendly. We value good communication, so make sure your tone reflects that. A polite approach can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SYNETIQ Ltd.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of automotive parts and the sales process. Familiarise yourself with common parts and their functions, as well as any specific products the company offers. This will show that you're genuinely interested and prepared.
✨Customer Service is Key
Since this role heavily focuses on customer service, think of examples from your past experiences where you provided exceptional service. Be ready to discuss how you handled difficult situations or resolved customer issues, as this will demonstrate your ability to maintain high service levels.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively during the interview.
✨Engage and Ask Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
