Customer Account Executive
Customer Account Executive

Customer Account Executive

Wellington Full-Time 18117 - 24173 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and provide exceptional service while utilising your analytical skills.
  • Company: Synertec, a forward-thinking company making waves in the Public and Commercial Sectors.
  • Benefits: Competitive salary, supportive team environment, and opportunities for growth.
  • Why this job: Join us to make a real difference in customer experiences with technology.
  • Qualifications: Experience with CRM systems and a passion for customer service.
  • Other info: Dynamic role based in Wellington, Somerset with a focus on innovation.

The predicted salary is between 18117 - 24173 £ per year.

Tender Bid Manager

Are you interested in progressing your career in Bid Management? Do you pride yourself on your organisational skills, attention to detail and ability to create high quality content? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors.

Location: Cribbs Causeway, Bristol / Milton Keynes / Warrington / Wellington, Somerset

Salary: £55,000 + 20% OTE

Core Benefits: Hybrid Working Policy, 25 days holiday rising to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution) Health Cash Plan (after completion of Probationary Period)

How Synertec will set you up for success as a Bid Manager:

Embark on your journey with confidence through our Comprehensive Induction and Training Program. We invest in your professional development from day one, providing the tools and knowledge to excel in your role. Join us and experience a workplace that values your individuality and prioritises your well-being.

Now let us tell you a little more about us:

Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors – join our dynamic team as a Bid Manager and become part of the driving force behind our company’s growth aspirations.

Synertec is the UK’s leading provider of electronic and paper document distribution services: providing our service to the NHS, Local Government, and a wide range of Commercial organisations. We make a real difference to patients, citizens, and businesses through our innovative use of communication technology, evidenced by 2024 being our 25th year of business, our Somerset Large Business of the Year nomination, and being featured as an official partner of the NHS’ 75th Anniversary. This is a fantastic opportunity for you to join the Finance Team in a rapidly growing company.

Synertec is part of Restore PLC, a leading UK information management group. This gives you the best of both worlds: the pace and impact of a growing specialist business, backed by the stability, investment and career opportunities of a PLC-listed organisation. You’ll benefit from access to wider expertise, and clear opportunities to grow your career within a trusted, established group.

About your role as a Bid Manager:

You will be responsible for identifying potential bid opportunities, assessing their alignment with Synertec’s strategic objectives. You will collaborate across internal teams and stakeholders to develop a bid strategy to include win themes, value propositions and pricing strategies. You maintain an understanding of social value trends including customer proxy values and requirements, national themes, outcomes, and measures to develop company social value strategies accordingly.

The Essentials for You:

25 days holiday, rising to 30, plus Bank Holidays

Generous Company Pension Scheme, featuring an impressive 8% employer contribution. Your commitment deserves recognition

Benefits Portal and Employee Assistance Program, designed to enhance your overall well-being. From discounts on shopping, travel, and entertainment to professional guidance for personal challenges, we\’ve got you covered

Health Cash Plan, where you can access optical, dental and other medical benefits

Prioritise your mental and physical health with our Flexible Weekly Wellbeing Time

Everyone’s invited…

Synertec are committed to engaging a diverse workforce and would like to strongly encourage applications from all social backgrounds, genders, and neurodiversity’s. If you’d like to find out more about our inclusion commitment, please reach out to us.

Ok I’m in! Where do I sign?

Click apply now or visit our website to join our team and become part of our promise to our customers, our suppliers, and our people: living by our values of Ambition, Excellence, Integrity, Openness and Unity.

REF-(Apply online only)

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Customer Account Executive employer: Synertec

At Synertec, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the picturesque Wellington, Somerset, we provide our Customer Account Executives with comprehensive training, opportunities for professional growth, and a supportive environment that values each employee's contributions. Join us to be part of a team that is dedicated to making a meaningful impact in the Public and Commercial Sectors while enjoying a competitive salary and a commitment to work-life balance.
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Contact Detail:

Synertec Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Executive

✨Tip Number 1

Get to know the company inside out! Research Synertec's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your pitch! Be ready to explain how your analytical mindset and CRM experience can benefit the team. A confident and clear introduction can set a positive tone for the rest of the conversation.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Synertec.

We think you need these skills to ace Customer Account Executive

Customer Service
Analytical Mindset
Technology Interest
CRM Systems Experience
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Your Analytical Side: When writing your application, make sure to highlight your analytical mindset. We love seeing how you approach problems and find solutions, so share specific examples from your past experiences.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Account Executive role. Mention your experience with CRM systems and how it relates to the job description.

Be Authentic: We want to get to know the real you! Use a friendly tone in your application and let your personality shine through. This helps us see if you’d be a good fit for our team culture.

Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll have all your details in one place, making it easier for us to review your application.

How to prepare for a job interview at Synertec

✨Know Your CRM Systems

Make sure you brush up on your knowledge of various CRM systems before the interview. Be ready to discuss your experience with them and how you've used them to enhance customer service. This will show that you’re not just familiar with technology, but that you can leverage it effectively.

✨Show Off Your Analytical Skills

Prepare examples of how you've applied an analytical mindset in previous roles. Think about situations where you identified a problem, analysed data, and implemented a solution. This will demonstrate your ability to think critically and add value to the team.

✨Research Synertec

Take some time to learn about Synertec and its impact on the Public and Commercial Sectors. Understanding their mission and values will help you tailor your answers and show genuine interest in the company during the interview.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the tools they use, or how success is measured in the role. It shows that you’re engaged and serious about the opportunity.

Customer Account Executive
Synertec
Location: Wellington
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  • Customer Account Executive

    Wellington
    Full-Time
    18117 - 24173 £ / year (est.)
  • S

    Synertec

    50-100
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