Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support and solve problems for our customers.
- Company: Join Synertec, a leading provider in patient and customer communication management.
- Benefits: Enjoy hybrid working, 25-30 days holiday, and a generous pension scheme.
- Why this job: Kickstart your career with comprehensive training and make a real impact.
- Qualifications: Customer service experience is essential; coding skills are a plus.
- Other info: Be part of a diverse team that values well-being and career growth.
The predicted salary is between 25000 - 30000 £ per year.
Do you have an interest in providing first class technical software support? Are you a problem-solver with excellent attention to detail? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors.
Location: Cribbs Causeway, Bristol
Salary: £27,172.92
Core Benefits:
- Hybrid Working Policy
- 25 days holiday rising to 30 (plus Bank Holidays)
- Company Pension Scheme (8% employer contribution)
- Health Cash Plan
How Synertec will set you up for success in Technical Support:
Begin your career with confidence through our Comprehensive Induction and Training Program. From day one, we invest in your professional development, providing the tools and knowledge to excel in your role. Join us and thrive in a workplace that values your individuality and prioritises your well-being.
About Us:
Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UK's leading provider of electronic and paper document distribution services, we serve the NHS, Local Government and a wide range of Commercial organisations. Our innovative use of communication technology makes a real difference to patients, citizens and businesses. Celebrating our 25th year in 2024, we are proud of our Somerset Large Business of the Year nomination, and our role as an official partner of the NHS 75th Anniversary. This is a fantastic opportunity for you to join the Technical Support Team in a rapidly growing company.
Synertec is part of Restore PLC, a leading UK information management group. This gives you the best of both worlds: the pace and impact of a growing specialist business, backed by the stability, investment and career opportunities of a PLC-listed organisation. You'll benefit from access to wider expertise and clear opportunities to grow your career within a trusted, established group.
About Your Role in Technical Support:
As a member of our dynamic Technical Support team, you will spend your first 6-8 weeks mastering our cutting-edge applications through our comprehensive training programme. Once trained, you will support our new and existing customers in a blend of project work and active technical support, where you will be required to work closely with our customers and other internal teams to implement new projects and action requests in an efficient and timely manner. You will be responsible for investigating and resolving technical issues, setting bespoke configurations for new customers and supporting existing customers with any changes. No two days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable, it is not mandatory.
The Essentials for You:
- 25 days holiday, rising to 30, plus Bank Holidays
- Generous Company Pension Scheme, featuring an impressive 8% employer contribution.
- Benefits Portal and Employee Assistance Program, designed to enhance your overall well-being. From discounts on shopping, travel and entertainment to professional guidance for personal challenges, we've got you covered.
- Health Cash Plan, where you can access optical, dental and other medical benefits.
- Prioritise your mental and physical health with our Flexible Weekly Wellbeing Time.
Our Commitments:
Synertec is committed to engaging a diverse workforce and encourages applications from all social backgrounds, genders and neurodiversity. If you'd like to find out more about our inclusion commitment, please reach out to us. We are dedicated to supporting the mental health and wellbeing of our employees, having proudly signed the Minds Mental Health at Work Commitment.
How to Apply:
Ready to make a real difference? Click apply now or visit our website to join our team and become part of our promise to our customers, our suppliers and our people: living by our values of Ambition, Excellence, Integrity, Openness and Unity.
Please note that sponsorship is not available for this role.
Technical Services Consultant - Commercial in Bristol employer: Synertec Ltd
Contact Detail:
Synertec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Consultant - Commercial in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Getting insider info can give us the edge we need to stand out.
✨Tip Number 2
Prepare for the interview by practising common questions and showcasing our problem-solving skills. We want to demonstrate how we can tackle technical issues head-on!
✨Tip Number 3
Show off our passion for technology and customer service during interviews. Let’s share examples of how we've gone above and beyond to help others in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in joining the Synertec team.
We think you need these skills to ace Technical Services Consultant - Commercial in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for technical support! Share why you’re excited about the role and how your skills align with our mission at Synertec.
Be Specific: Use concrete examples to highlight your problem-solving skills and attention to detail. We want to know how you've tackled challenges in the past, so don’t hold back on the specifics!
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention relevant experiences that showcase your ability to thrive in a dynamic technical support environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Synertec Ltd
✨Know Your Tech
Brush up on the technical aspects of the software you'll be supporting. Familiarise yourself with common issues and solutions related to the applications used by Synertec. This will show your genuine interest and readiness to tackle challenges head-on.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved technical issues or provided excellent customer service. Highlight your attention to detail and how you approach problem-solving, as these are key traits for the role.
✨Understand the Company Culture
Research Synertec's values and mission. Be ready to discuss how your personal values align with theirs, especially around ambition, excellence, and integrity. This will demonstrate that you're not just looking for a job, but a place where you can contribute meaningfully.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme, team dynamics, and growth opportunities within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.