Operations and HR Coordinator in London

Salary: Up to £35,000 per annum (Exc profit share and bonus)

Hours: 4-day (34-hour) week with flexible working

Holiday: 26 days' holiday (pro rata), plus Bank Holidays

About the role

We're looking for an organised and proactive Operations and HR Coordinator to join our team on a hybrid basis in the UK. Reporting to the HR Director, this role offers an exciting opportunity to support the smooth day-to-day running of the office while contributing to data‐driven insights and operational improvement within a collaborative SME environment.

Day to day, you'll work closely with colleagues across the business to ensure operational efficiency and a positive employee experience. A key aspect of this role involves preparing and analysing data using Excel, translating insights into clear, engaging PowerPoint presentations to support business initiatives.

You'll also play an active role in supporting the exploration and adoption of AI and digital tools to enhance HR and operational processes. Alongside this analytical focus, you'll coordinate office activities, support employee lifecycle processes, and contribute to learning and development initiatives.

A few more details about the job:

• Prepare and analyse HR and operational data using Excel, presenting insights through clear, engaging PowerPoint presentations to support business initiatives.
• Support the adoption of AI and digital tools to improve efficiency and drive continuous improvement across HR and operations.
• Ensure the office environment is well maintained, fully equipped, and running smoothly on a day-to-day basis.
• Manage shared Operations and HR mailboxes, ensuring all queries and requests are actioned promptly.
• Manage calendars and coordinate meeting scheduling for key meetings, projects, and business initiatives, ensuring effective organisation across teams.
• Support employee lifecycle activities, including onboarding and offboarding, in line with company policies.
• Maintain accurate employee records across HR systems, ensuring data integrity and GDPR compliance.
• Coordinate learning and development activities, including scheduling training and tracking completion.
• Support facilities, IT, and equipment coordination, including new‐starter setup and asset tracking.
• Build and maintain strong relationships with internal teams, suppliers, and external stakeholders.

This role is ideal for someone who:

• Has experience in an administrative, HR, or operations support role within an SME environment.
• Is confident using Microsoft Excel to an advanced level and PowerPoint to analyse data and present insights.
• Is curious and enthusiastic about AI and digital tools and their application in the workplace.
• Has excellent organisational and communication skills, with strong attention to detail.
• Has an understanding of GDPR and data protection principles.

More about the work:

• Data analysis and reporting using Excel.
• Presenting insights and supporting decision‐making through PowerPoint.
• Exploring and adopting AI and digital tools to improve ways of working.
• HR administration and employee lifecycle support.
• Office and facilities coordination.
• Learning and development administration.
• Calendar and meeting coordination for key business activities.
• Collaboration within a supportive, people‐first culture.

This is a dynamic and varied role offering a strong balance of operational, analytical, and people‐focused work. You'll be empowered to contribute ideas, develop your skills, and make a meaningful impact on both the employee experience and the operational effectiveness of the business.