At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing a busy reception area.
- Company: Join a vibrant community-focused company that values hospitality and teamwork.
- Benefits: Earn £15.50 per hour with a full-time schedule and opportunities for growth.
- Other info: Dynamic role with flexible hours and a chance to shine in a fast-paced setting.
- Why this job: Make a real impact by creating a warm and welcoming environment for everyone.
- Qualifications: Excellent communication skills and a warm personality are essential.
The predicted salary is between 32200 - 35300 £ per year.
- London, United Kingdom | Posted on 08/10/2026
- Schedule: Monday - Friday 9am - 6pm 45 hours
- Role Type: Full time
Rate
£15.50 per hour
Working in a dynamic environment, the receptionist (Host/Hostess) is the first point of contact for all visitors and internal employees.
Our client’s business was built on a community of hosts, and you should think of yourself as the model for hosting.
You should treat the office as you would your home and guests as if they were your own.
Visitors should be made to feel welcome and comfortable as if they are visiting friends and family.
Everything you do should reflect utmost hospitality and service to guests and coworkers.
Guests' experiences begin and end with you.
Responsibilities
- Welcomes all visitors and guests to the office - including international guests from other offices, local hosts, and interview candidates
- Manages high volume lobby while simultaneously keeping reception area organised.
- Manages the visitor management system
- Provides support and coverage for team and/or special events, including badging.
- Deals with queries from the general public.
- Supports and directs guests and hosts alike to ensure the fastest response to any of their queries
- Ensures project knowledge across the Reception team.
- Provides general administrative and clerical support to the safety & security team.
- Additional projects and duties as assigned.
Requirements
- Excellent communication skills. Being polite, engaging and empathetic are key.
- Warm friendly personality
- Good personal presentation and well-groomed appearance
- Excellent attendance and punctuality is required with a flexible approach to working, willing to work during special events in the evenings or at weekends
- Honest, clear and effective communication skills, oral and written
- Fluent use of English Language both written and oral is essential
- Work on your own initiative and as part of a team
- Highly motivated
- Flexibility is required for any additional requirements
- Ability to work on own or as part of a team
- Attention to detail is essential
- Previous experience as a Hotel Receptionist preferred or experience in a customer service role
- Qualities
- Has the unique ability to transmit warmth, courtesy and hospitality both in person and over email
- Has excellent organisational skills
- Possesses the ability to remain flexible under ever changing schedules
- Ability to work in a high-energy, quick-moving and demanding environment
- Works well under pressure, uses creativity and resourcefulness in solving unusual or unexpected requests and communicates challenges
- #J-18808-Ljbffr
Receptionist, FOH in London employer: Synergy Security Solutions Ltd
As a Receptionist in our vibrant London office, you will be part of a welcoming and dynamic team that prioritises hospitality and exceptional service. We offer a supportive work culture where your growth is nurtured through various opportunities, and you will enjoy a competitive hourly rate along with the chance to engage with diverse guests from around the world. Join us to create memorable experiences for visitors while developing your skills in a fast-paced environment that feels like home.
Contact Details:
Synergy Security Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist, FOH in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Synergy Security Solutions Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Synergy Security Solutions Ltd
Don't be shy about reaching out to Synergy Security Solutions Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist, FOH in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Synergy Security Solutions Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Synergy Security Solutions Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
