Facilities and Engineering Supervisor in Northampton

At Synergy Retail Support, we’re the power behind growing retail brands, delivering fast, reliable, and precise fulfilment services across the UK. Our fulfilment centre is more than a warehouse; it is a high-performing operation built on safety, systems, and people. Our people are the heartbeat of all that we do, and we strive to create an inclusive environment for all our colleagues, where everyone feels welcomed and supported.

As we scale with our automation project (Autostore), we’re seeking an experienced and proactive Facilities & Engineering Supervisor with industry time-served electrical experience to lead the charge in ensuring our facility is always operating at peak performance, by delivering both hands-on maintenance support and contractor management.

Your Mission

This role is critical to our success. You’ll be responsible for overseeing the full spectrum of facilities management, from hands-on maintenance to the coordination of our well-established contractor support. You will be working alongside some of the best operators in the industry and responsible for industry-leading automation, forming an integral part of the team, driving efficiencies and success whilst working with senior managers in a collaborative and supporting environment.

Key Responsibilities

• Practical Engineering Maintenance

• Electrical maintenance/repairs across site (lighting replacement, network/power socket replacement, etc.).
• Service and repair work of our 55,000 bin Double Double Grid Autostore comprising 45 Red Line R5, together with 13 Carousel and 1 conveyor port.
• General facilities maintenance; including warehouse repairs (pallet racking barrier/MHE barrier repair and replacement, walkway markings, equipment repair (trolleys, pallet trucks, steps)), general office maintenance (painting/decorating, locks/door maintenance, furniture, etc.).

• Oversee the reactive/preventative maintenance and ongoing service delivery of all elements of our Northampton based 120,000 sq. ft. distribution centre.
• Develop and manage relationships with contractors, service providers, and vendors.
• Maintain systems and routines for preventive and reactive maintenance.
• Support senior management with the analysis of contractor bids for any ad-hoc facilities projects, and appointment/management of chosen contractor.

What You’ll Bring

• Proven time-served experience in a facilities management role within logistics or warehousing.
• Hands-on role ability to perform preventative maintenance and general maintenance work, including electrical installations so must hold a valid NICEIC certificate.
• Ideally have experience maintaining Autostore automation, though full training can be given by our Autostore Partners in order to develop knowledge.
• Experience managing similar sized facilities.
• A positive and proactive, solutions-focused mindset with a calm, confident leadership style.
• Excellent organisational, communication, and reporting skills.
• Driving initiatives for process improvement, energy efficiency, sustainability to support our ongoing commitment to the environment and our community.

Why Join Synergy Retail Support?

• Your Impact Matters: Your leadership directly shapes how we care for our people.
• People Focused Culture: We believe effective facilities management is a shared responsibility in order to maintain the highest levels of safety.
• Room to Grow: Help us set new standards as we expand into new markets and technologies.
• Stability & Purpose: Join a business with strong values, long-term vision, and a clear mission.

Location Synergy Retail Support Fulfilment Centre, Northampton NN3 9UD

Job Type Full-time

Salary £40k – £50k (Dependent on experience)

Seniority level Mid-Senior level

Employment type Full-time

Job function Management and Manufacturing

Industries Transportation, Logistics, Supply Chain and Storage