Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and enhance the Salesforce CRM to boost business operations and efficiency.
- Company: Join a market-leading organisation investing in digital capabilities and CRM platforms.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by optimising systems that support people and processes.
- Qualifications: Experience with Salesforce or similar CRM platforms and strong stakeholder engagement skills.
- Other info: Be part of a dynamic team focused on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Ipswich, Suffolk - Onsite initially, with hybrid working available following the probation period. We are partnering with a well-established, market-leading organisation that is investing heavily in its digital capability and CRM platforms. As part of this investment, they are looking to appoint a Salesforce CRM Manager to take ownership of how Salesforce supports and improves business operations across the organisation. This is a business-facing role focused on ensuring the CRM platform delivers real value. The successful candidate will work closely with stakeholders across sales, operations and leadership teams to optimise processes, improve data quality, and ensure Salesforce evolves in line with business needs. This role will suit someone who enjoys improving how systems support people and processes, rather than simply maintaining a platform.
The Role
- Owning and improving the organisation’s CRM processes and workflows
- Analysing existing business processes and identifying opportunities to improve efficiency through Salesforce
- Working with stakeholders across the business to gather requirements and drive system improvements
- Translating business needs into practical, user-friendly CRM solutions
- Improving reporting, dashboards and data visibility to support decision making
- Driving user adoption, training and best practice across the platform
- Supporting continuous improvement initiatives and helping shape the long-term CRM roadmap
You will act as the key link between business teams and technical specialists, ensuring the CRM platform continues to evolve and deliver measurable benefits.
About You
- Experience managing or improving a Salesforce CRM platform
- A strong understanding of business processes and how systems support them
- Experience working with stakeholders across multiple departments
- The ability to translate business requirements into practical CRM solutions
- A proactive approach to system improvement and user adoption
- Strong communication and stakeholder engagement skills
Experience with Salesforce is highly desirable, although candidates with experience managing similar CRM platforms will also be considered. This is a great opportunity to take ownership of a key business system within a growing organisation that is committed to investing in technology and continuous improvement.
For more information, please contact Ruben at Synergy.
CRM Manager in Ipswich employer: Synergy Resourcing Solutions Limited
Contact Detail:
Synergy Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM needs. We recommend practising common interview questions and thinking about how your experience aligns with their goals. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. We suggest mentioning something specific from your conversation to remind them of your great fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that CRM Manager role. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace CRM Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Manager. Highlight your experience with Salesforce or similar platforms, and showcase how you've improved business processes in the past. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM systems and how your skills align with our needs. Don’t forget to mention your proactive approach to system improvement and user adoption – we love that!
Showcase Your Stakeholder Engagement Skills: In your application, emphasise your experience working with different departments. We’re looking for someone who can bridge the gap between technical teams and business needs, so share examples of how you've successfully collaborated with stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Synergy Resourcing Solutions Limited
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand its features, functionalities, and how it can be tailored to improve business processes. Be ready to discuss specific examples of how you've used Salesforce or similar CRM platforms to drive efficiency.
✨Understand the Business Needs
Research the company and its operations thoroughly. Familiarise yourself with their current CRM processes and think about how you can enhance them. Prepare to discuss how you would gather requirements from stakeholders and translate those into actionable CRM solutions.
✨Showcase Your Stakeholder Engagement Skills
This role requires strong communication and collaboration skills. Be prepared to share examples of how you've successfully worked with different departments in the past. Highlight your ability to engage stakeholders and drive user adoption of new systems or processes.
✨Prepare for Continuous Improvement Discussions
Since the role focuses on ongoing improvements, come equipped with ideas on how to enhance CRM usage. Think about metrics you could use to measure success and how you would support a culture of continuous improvement within the organisation.