At a Glance
- Tasks: Handle calls, book appointments, and answer enquiries in a friendly team.
- Company: Join a modern office with a vibrant culture and social events.
- Benefits: Earn £14.24 per hour with full training and potential for permanent role.
- Other info: Enjoy free parking and a supportive environment for growth.
- Why this job: Kickstart your career in customer service with no prior experience needed!
- Qualifications: Experience in customer-facing roles and a professional phone manner.
The predicted salary is between 14.24 - 14.24 £ per hour.
Looking to start your career in the office world? With no office experience needed (full training is provided!) this role could be the start of your long-term career! You’ll start on a temporary contract with a view to it leading to a permanent position after just 12 weeks. You’ll join a friendly team in modern, open-plan offices, with plenty going on from charity days to social events. Whether you’re starting out or bringing experience from another customer service role, this is the perfect environment to learn and grow.
Details of the position:
- Pay: £12.71 + £1.53 (holiday pay) = £14.24 per hour
- Start and Duration: ASAP – temporary to permanent contracts available. We can accept candidates with a maximum of a 2-week notice period.
- Hours: 37.5 hours per week, must be available between 8am – 8pm Monday to Friday, with approx. 1 in 4 Saturdays, half a day.
- Location: Middlewich (outskirts) – free parking – if using public transport, please note, the bus stop is over 1 mile away from site.
Job Role:
As a Customer Service Executive, you will be dealing with a high volume of inbound and outbound calls:
- Handling approx. 60 – 100 calls per day
- Booking, re-arranging, and cancelling appointments
- Answering enquiries
- Completing over-the-phone questionnaires
- Updating records on the in-house system
Skills and Experience required:
- Previous experience within a customer-facing role (e.g. retail, hospitality, care, health & beauty, office-based customer service)
- A polite and professional telephone manner
- Ability to learn new IT systems
If this sounds like the job you’ve been waiting for, please apply with your CV today!
Customer Service Executive in Middlewich employer: Synergy Recruitment Ltd
Join a dynamic and supportive team as a Customer Service Executive in our modern Middlewich office, where we prioritise employee growth and development. With comprehensive training provided and a vibrant work culture that includes charity days and social events, this role offers a fantastic opportunity to kickstart your career in customer service. Enjoy competitive pay, free parking, and the chance to transition from a temporary to a permanent position within just 12 weeks.