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- Tasks: Handle inbound and outbound calls while providing top-notch customer service.
- Company: Join a dynamic recruitment agency with a supportive team.
- Benefits: Flexible scheduling, full training, and potential for long-term career growth.
- Why this job: Kickstart your career in a professional office environment with no prior experience needed.
- Qualifications: Experience in customer-facing roles and a knack for learning new IT systems.
- Other info: 37.5 hours a week, including some Saturdays, perfect for balancing studies.
The predicted salary is between 28800 - 43200 £ per year.
A recruitment agency is looking for a Customer Service Advisor to handle inbound and outbound calls. No prior office experience is necessary as full training is provided. The role offers 37.5 hours a week with flexible scheduling, including some Saturdays.
Applicants should have experience in customer-facing roles, a professional telephone manner, and the ability to learn new IT systems quickly. This is an excellent opportunity to start a long-term career in an office environment.
Entry-Level Customer Service Advisor (Temp to Perm) employer: Synergy Recruitment Ltd
Contact Detail:
Synergy Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Customer Service Advisor (Temp to Perm)
✨Tip Number 1
Make sure to brush up on your customer service skills before the interview. Think about your past experiences in customer-facing roles and be ready to share specific examples of how you handled challenging situations.
✨Tip Number 2
Practice your telephone manner! Since this role involves a lot of calls, try rehearsing common customer service scenarios with a friend or family member. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t forget to research the company! Knowing a bit about their values and services can really set you apart during the interview. It shows that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land this entry-level position, so take advantage of our platform to submit your application and stay updated on your progress.
We think you need these skills to ace Entry-Level Customer Service Advisor (Temp to Perm)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you've had in customer-facing roles. We want to see how you’ve handled customer interactions, even if it’s not in an office setting. This will help us understand your potential as a Customer Service Advisor.
Keep It Professional: When writing your application, maintain a professional tone. We’re looking for someone with a polished telephone manner, so let that shine through in your written communication. A well-structured application can set you apart!
Be Ready to Learn: Since we provide full training, it’s important to express your eagerness to learn new IT systems. Mention any past experiences where you quickly adapted to new tools or processes, as this shows us you’re ready for the challenge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Synergy Recruitment Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what makes a great customer experience and be ready to share examples from your past roles, even if they’re not office-based. This shows you’ve got the right mindset for the job!
✨Practice Your Phone Etiquette
Since this role involves handling calls, practice speaking clearly and professionally. You might want to do a mock call with a friend or family member to get comfortable with the format. Remember, a friendly tone can make all the difference!
✨Show Your Willingness to Learn
The job requires quick learning of new IT systems, so be prepared to discuss how you’ve adapted to new technologies in the past. Highlight any experiences where you’ve picked up new skills quickly, as this will demonstrate your adaptability.
✨Flexibility is Key
With flexible scheduling, it’s important to show that you’re open to working various hours, including Saturdays. Be honest about your availability and express your enthusiasm for the opportunity to work in a dynamic environment.
