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For Companies At a Glance
- Tasks: Handle calls, manage appointments, and answer customer enquiries daily.
- Company: A recruitment agency offering full training and support.
- Benefits: Free parking, potential for permanent role, and no prior experience needed.
- Why this job: Kickstart your career in customer service with comprehensive training and growth opportunities.
- Qualifications: Customer service experience is a plus, but not required.
- Other info: Temporary contract with a chance to secure a permanent position.
The predicted salary is between 28800 - 43200 £ per year.
A recruitment agency in the United Kingdom is looking for a Call Centre Agent. This role offers full training with no previous office experience required.
Responsibilities include:
- Handling numerous calls daily
- Managing appointments
- Answering enquiries
Ideal for those with customer service backgrounds. The position is a temporary contract with the potential for a permanent role after 12 weeks, located in Middlewich with free parking.
Entry-Level Call Centre Agent - Training Included employer: Synergy Recruitment Ltd
Contact Detail:
Synergy Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Call Centre Agent - Training Included
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, so you can show how you fit in. It’ll help us see that you’re genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this is a call centre role, try role-playing with a friend or family member. It’ll boost your confidence and help you handle those calls like a pro.
✨Tip Number 3
Be ready to showcase your customer service experience! Even if it’s not from an office job, think of times you’ve helped someone out. We love to hear about your problem-solving skills!
✨Tip Number 4
Apply through our website for the best chance! We want to see your application come through directly, so don’t miss out on that opportunity. Let’s get you started on this exciting journey!
We think you need these skills to ace Entry-Level Call Centre Agent - Training Included
Some tips for your application 🫡
Show Your Customer Service Skills: Even if you don't have office experience, highlight any customer service roles you've had. We want to see how you handle people and solve problems, so share your best examples!
Tailor Your Application: Make sure to tweak your CV and cover letter to match the job description. Use keywords from the listing to show us you're a perfect fit for the Call Centre Agent role.
Keep It Clear and Concise: We appreciate straightforward applications! Keep your writing clear and to the point, making it easy for us to see why you’d be great in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position.
How to prepare for a job interview at Synergy Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Call Centre Agent does. Familiarise yourself with the responsibilities like handling calls and managing appointments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this position is ideal for those with customer service backgrounds, think of examples from your past experiences where you've excelled in helping customers. Be ready to share specific stories that highlight your communication skills and ability to handle enquiries effectively.
✨Practice Common Interview Questions
Prepare for typical interview questions such as 'How do you handle difficult customers?' or 'What would you do if you didn't know the answer to a customer's question?'. Practising your responses will help you feel more at ease during the actual interview.
✨Dress the Part and Be Punctual
Even though this is an entry-level position, dressing smartly can make a great first impression. Also, plan to arrive early to show that you’re punctual and serious about the opportunity. It sets a positive tone right from the start!
