At a Glance
- Tasks: Manage and optimise private-label products across multiple online platforms.
- Company: Join a growing e-commerce team in Milton Keynes with a supportive culture.
- Benefits: Competitive salary, bonus structure, 30 days leave, and employee discounts.
- Other info: Great career growth opportunities and regular social activities.
- Why this job: Take ownership of exciting projects and make a real impact in e-commerce.
- Qualifications: 2-3 years e-commerce experience, especially with Amazon and eBay.
The predicted salary is between 29250 - 35750 £ per year.
Location: Milton Keynes
Job Type: Permanent, Full-Time
Working Hours: Monday–Friday, 8:00am–5:00pm
Salary: £30,000–£35,000 per annum, plus bonus structure, depending on experience
About the Role
We are looking for an experienced and commercially minded E-commerce Specialist – Private Label Products to join our client's growing team in Milton Keynes. This is an exciting opportunity for an e-commerce professional to take ownership of the end-to-end management and growth of private-label products across multiple online channels.
Key Responsibilities as an E-commerce Specialist
- Take ownership of the day-to-day development, management and optimisation of our private-label e-commerce presence across our website, Amazon, eBay and B&Q.
- Create, manage and continuously optimise product listings, ensuring titles, bullet points, descriptions, A+ / enhanced content and imagery are accurate, compelling, keyword-rich and on-brand.
- Conduct keyword research and implement SEO best practices to improve product visibility, discoverability and rankings.
- Support the development and launch of new private-label products across relevant online channels.
- Identify opportunities to improve website and marketplace performance, productivity, conversion and customer experience.
- Develop quarterly and annual sales plans, set targets and support product launch and growth strategies.
- Plan promotional calendars around product launches, seasonal events and commercial opportunities.
- Monitor and analyse sales, conversion, traffic, basket value and other key performance metrics across multiple channels.
- Produce regular performance reports against targets and translate data into clear commercial actions.
- Evaluate campaign effectiveness and ROI, making recommendations to improve performance.
- Monitor competitor pricing, promotions, product ranges and positioning, identifying opportunities and recommending appropriate responses.
- Plan and execute e-commerce campaigns, promotions and deals across relevant channels.
- Manage paid media activity, including Amazon Ads and Google Ads, and monitor performance against agreed objectives.
- Maintain a forward promotional calendar and ensure activity is aligned with wider marketing and commercial plans.
- Work closely with the marketing team to ensure a consistent strategy across all digital touchpoints.
- Use Google Analytics 4 (GA4) and marketplace analytics tools to identify performance issues, opportunities and areas for testing.
- Manage and monitor website and marketing budgets.
- Act as the main point of contact for private-label products across Amazon, eBay and B&Q.
- Maintain marketplace account health, product compliance and listing standards.
- Troubleshoot and resolve listing errors, policy flags and marketplace issues promptly.
- Stay up to date with marketplace algorithms, policies, tools and e-commerce best practices.
- Work closely with the Imports and Operations teams to align stock availability with demand forecasts and promotional plans.
- Support demand forecasting to minimise stock-outs and excess inventory.
- Communicate upcoming promotions, product launches and potential stock risks to relevant teams.
- Work collaboratively with internal teams to ensure products, content, stock and promotional activity are aligned.
- Identify and implement opportunities to improve e-commerce processes, systems and ways of working.
Essential Skills & Experience
- 2–3+ years' experience in an e-commerce role, ideally with private-label or branded product ownership.
- Hands-on experience with Amazon Seller Central and eBay.
- Experience managing products across multiple online marketplaces.
- Knowledge of Magento or a similar e-commerce CMS.
- Good understanding of SEO, PPC, CRO/testing and e-commerce analytics.
- Experience using GA4 and marketplace analytics tools.
- Familiarity with Amazon Brand Analytics would be advantageous.
- Strong commercial awareness and the ability to use data to make informed decisions.
- Excellent written and verbal communication skills.
- Strong attention to detail, particularly when managing product content, pricing and data.
- Highly organised, proactive and comfortable working independently.
- Ability to manage multiple priorities and deadlines.
- Strong ownership mindset with a focus on achieving measurable results.
- Ability to work effectively with cross-functional teams.
What We Offer
- £30,000–£35,000 per annum, depending on experience.
- Bonus structure based on performance.
- 30 days' annual leave, plus an additional annual day for length of service and your birthday.
- Pension Scheme.
- Free on-site parking.
- Employee discounts.
- Friendly and supportive team environment.
- Regular social activities and company events.
- Opportunity for career growth and progression.
- The opportunity to play a key role in the development and growth of an expanding private-label product range.
If you are an experienced e-commerce professional with a strong commercial mindset and a passion for growing products across online marketplaces, we'd love to hear from you. This is an excellent opportunity to join a growing business and take real ownership of the development, optimisation and commercial performance of an expanding private-label product portfolio. Apply today to be considered for the E-commerce Specialist – Private Label Products position in Milton Keynes.
E-commerce Specialist - Private Label Products in Milton Keynes employer: Synergy Plus Recruitment
Join our dynamic team as a Production Operative in Kegworth, Derby, where we prioritise employee well-being and growth. Enjoy a competitive pay rate, consistent shift patterns, and the opportunity for long-term employment in a supportive work environment that values safety and teamwork. With on-site training and parking, we are committed to fostering a culture of stability and development for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Specialist - Private Label Products in Milton Keynes
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Synergy Plus Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Synergy Plus Recruitment!
We think you need these skills to ace E-commerce Specialist - Private Label Products in Milton Keynes
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Synergy Plus Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Synergy Plus Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Synergy Plus Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Synergy Plus Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
