At a Glance
- Tasks: Assist customers and manage orders in a fast-paced e-commerce environment.
- Company: Thriving multi-channel e-commerce business with a focus on customer satisfaction.
- Benefits: Competitive pay, supportive team, and opportunities for career growth.
- Other info: Office-based role with a friendly atmosphere and Monday to Friday hours.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 12.71 - 12.71 £ per hour.
Full-Time | Temp-to-Perm
Location: Milton Keynes, office based Monday to Friday 9:00-17:00 Job title: E-commerce Customer Service Administrator Our client is a successful and growing multi-channel e-commerce business selling across Amazon, e Bay, Tik Tok Shop, On Buy, Temu and EKM.
They are seeking a reliable and organised E-commerce Customer Service Marketplace Administrator to join their team.
This varied role combines customer service, order support and product administration.
It is ideal for someone who enjoys helping customers while also carrying out detailed, accuracy-focused administrative work.
The Role as a E-commerce Customer Service Administrator Respond to customer emails and marketplace messages in a professional and timely manner.
Answer incoming telephone calls and handle customer enquiries.
Maintain a helpful, friendly and professional approach in all communications.
Order Support Issue Resolution Track customer orders and monitor parcel movements.
Liaise with couriers and suppliers to resolve delivery issues.
Investigate customer concerns and ensure issues are followed through to resolution.
Keep customers informed throughout the process.
Product Listi...
Contact Details:
Synergy Plus Recruitment Ltd Recruitment Team
