Customer Service Advisor – Milton Keynes
Location: Bletchley, Milton Keynes
Salary: £12.71 per hou
Hours: Monday–Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00
We’re Hiring – Customer Service Advisor
Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment?
We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes.
About the Role
As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally.
Your duties will include:
- Responding to customer enquiries via phone, email and ticketing systems
- Handling and resolving customer issues and complaints
- Managing customer orders, queries, returns and repairs
- Assisting with parcel tracking and delivery enquiries
- Providing a high standard of customer service at all times
- Working with internal teams to resolve customer issues
- Supporting customer feedback and helping improve products and services
- Assisting with Amazon Seller platforms and customer tickets
- Creating and maintaining customer support information where required
What We’re Looking For
The successful candidate will have:
- Previous customer service experience
- Experience using Amazon Seller platforms
- Experience handling and resolving customer tickets and enquiries
- Excellent written and verbal communication skills
- Strong problem-solving and organisational skills
- A positive, professional and customer-focused attitude
- Good attention to detail and the ability to multitask
- The confidence to handle customer complaints calmly and professionally
- Knowledge of power tools would be a great advantage
Working Hours
Monday–Friday:
• 8:00am–5:00pm or 9:00am–6:00pm
Every other Saturday:
• 8:00am–1:00pm
What’s on Offer?
- £12.71 per hour
- Opportunity to join a growing and customer-focused team
- Full-time hours with a consistent schedule
Interested?
If you have the customer service experience we're looking for and are ready for your next opportunity, we'd love to hear from you!
Customer Service Advisor in Milton Keynes employer: Synergy Plus Recruitment Ltd Careers
Join a dynamic team in Milton Keynes as an HR Manager, where you will play a pivotal role in shaping a fair and inclusive workplace culture. With competitive salary packages, generous annual leave, and opportunities for career development, our company fosters a supportive environment that values employee growth and well-being. Enjoy the benefits of free on-site parking, employee discounts, and engaging social activities while making a meaningful impact on the organisation's success.
Contact Details:
Synergy Plus Recruitment Ltd Careers Recruitment Team
