Research Manager

Would you like a role where you lead impactful market research that shapes real decisions? We have the perfect role for you.

Who are we? We are a team of passionate multidisciplinary experts across the UK and US, with global capabilities in over 50 countries. We are driven by our shared mission to get to the heart of our clients’ business questions and are well equipped in our quest. With access to integrated centres of excellence, including our award-winning Behavioural Science team HRW Shift, our Data Science Team, and a devoted Innovation Hub, we are constantly challenging ourselves to deliver new, tailored approaches that meet our clients’ needs in an ever‑evolving healthcare space.

What’s the role? As a Research Manager at HRW, you’ll own projects from end‑to‑end. You’ll juggle multiple studies with confidence, partnering closely with Project Directors, guiding Project Executives, and building strong, trusted relationships with clients. You’ll play a key role in growing our business by nurturing existing accounts and spotting opportunities for repeat and new work. You’ll also help develop the next generation of researchers, coaching junior team members and supporting their growth. Alongside structured training in research, the pharmaceutical industry, and soft skills, you’ll continue to expand your expertise on the job. You’ll work with your line manager to shape your development path. You may also take on line‑management responsibilities as you grow. If you thrive in a collaborative environment, love turning data into meaningful stories, and want a role where your impact is visible, you’ll feel at home at HRW.

What will you be doing?

• Project Leadership: Manage multiple projects, ensuring timelines and budgets are met. Maintain clear communication with clients and project teams, oversee fieldwork, and ensure quality deliverables.
• Project Design: Define research methodologies, design materials, and ensure client approvals are obtained.
• Project Analysis and Deliverables: Lead data analysis and reporting, ensuring insights meet client expectations. Review deliverables and manage client follow‑ups for relationship growth.
• Proposals and Business Development: Interpret client briefs, write proposals, and develop commercial awareness. Aim to become an account owner and track sales targets.

Requirements Who are we looking for? We’re looking for individuals who bring genuine passion for their strengths and interests, and who are driven to make a meaningful impact in healthcare by turning data into actionable insights. As an agency, we take a mixed‑method approach to research, combining both qualitative and quantitative methodologies to deliver well‑rounded, evidence‑driven insights. We would expect you to have experience of both quantitative and qualitative research. This could either be within an agency or from the client side however you will need to be able to demonstrate at least three years experience in a commercial environment. People who care about the quality of their work, the clients they support, and the colleagues they collaborate with. If you want to play an active role in HRW’s growth and be part of a team that’s moving forward with purpose, you’ll feel at home here.

You’ll Thrive With Us If You’re:

• Curious, inquisitive and analytical
• Thoughtful, adaptable and open to new ways of thinking
• Highly organised and able to juggle multiple priorities
• A natural collaborator who enjoys working as part of a team
• A confident, clear communicator
• Detail‑driven with a commitment to high‑quality work

If this sounds like you, we’d love to hear from you.

Benefits What’s in it for you? Teams Who Play Together, Stay Together, And In Addition To Our Regular Company Days, And Our Many Diverse Social Activities, We Also Recognise The Importance Of Holistic Wellbeing And Value Perks Such As:

• 4pm finishes on a Friday
• Hybrid working model with a blend of in office collaboration and home working giving you flexibility without losing the power of connections and teamwork.
• Regular company off‑site meetings, socials and training days
• Social events including breakfasts, lunches and drinks
• Access to a discount portal providing hundreds of discounts for popular products and services
• Employee Assistance Programme
• Very Competitive holiday/vacation allowance
• Mentoring scheme
• Rest time scheme
• You days for meaningful life events and/or religious celebrations or community belonging