At a Glance
- Tasks: Support users globally, troubleshoot issues, and improve processes with innovative tools.
- Company: Join Synergy Flavors, a purpose-driven leader in the food and beverage industry.
- Benefits: Competitive salary, comprehensive benefits, and a supportive, inclusive workplace.
- Other info: Diverse team with growth opportunities and a commitment to collaboration.
- Why this job: Gain hands-on experience with enterprise systems and make a real impact early in your career.
- Qualifications: Degree in IT or related field and 1+ years of IT support experience.
The predicted salary is between 40000 - 45000 £ per year.
Company Overview
Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry—we’re a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods. We believe great flavor starts with great people. That’s why we’re committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high‑quality taste solutions that inspire innovation and elevate everyday experiences.
Your Role in Synergy's Success
You will be the first point of contact for users across our global customer and product platforms, troubleshooting issues, managing user access, and ensuring day‑to‑day operations run smoothly. You will also get hands‑on with data quality, system administration, and process improvement, using AI‑enabled tools to work smarter. This role gives you real exposure early to enterprise systems, global teams, and the kinds of problems that matter to a business.
How You Will Contribute
- Support users across our global applications, resolving issues and responding to queries.
- Handle system admin tasks including configuration, user access, and account setup.
- Maintain and govern master data to keep our platforms accurate and reliable.
- Troubleshoot and elevate incidents, tracking them through to resolution.
- Contribute to process improvements that make systems work better for everyone.
- Maintain documentation and support knowledge sharing across the team.
Essential Requirements
- A degree in IT, Computer Science, or a related field.
- 1+ years of IT support/service desk experience.
- A foundational understanding of IT systems and enterprise applications.
- Strong attention to detail and problem‑solving skills.
- Good communication skills and a customer‑focused approach.
- Ability to prioritise and manage multiple tasks.
Desirable Requirements
- ITIL Foundation certification is a bonus, not a must.
- Exposure to CRM, ERP or similar systems.
- Familiarity with tools like ServiceNow or Jira.
- Interest in building a career in IT support or enterprise systems.
Our Commitment to our People
We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group remains a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams.
We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact—from local communities to global markets.
Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment.
Junior Enterprise Applications Support Analyst in High Wycombe employer: Synergy Flavours Ltd
At Synergy Flavors, part of the Carbery Group, we pride ourselves on being an excellent employer that values creativity and passion in our team. Our inclusive work culture fosters collaboration and innovation, providing employees with ample opportunities for growth and development within a diverse global workforce. With competitive salaries and comprehensive benefits, we empower our staff to make a meaningful impact in the food and beverage industry while enjoying a supportive environment that encourages personal and professional advancement.
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We think you need these skills to ace Junior Enterprise Applications Support Analyst in High Wycombe
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
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Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at Synergy Flavours Ltd and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at Synergy Flavours Ltd
✨Master the Basics of IT Consulting
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