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- Tasks: Manage front desk activities and ensure a smooth patient experience.
- Company: Join Synergy, a rapidly growing organisation in NHS dentistry.
- Benefits: Enjoy flexible hours, competitive pay, and a loyalty rewards scheme.
- Why this job: Gain valuable experience with opportunities for career progression and professional development.
- Qualifications: IT proficiency and understanding of NHS dentistry required.
- Other info: Part-time role with 28 days holiday and annual bonuses.
The Role:
- Ensuring a smooth patient experience by running the day-to-day activities of the front desk including but not limited to the following:
- Maintaining great relations with parents and patients
- Managing dentist diaries effectively
- Answering the phones
- Taking payments
- Cashing up
- Maintaining cleanliness
- Acquiring patient reviews
- Completing recalls & incomplete treatments
- Working alongside the nursing team by communicating clearly and effectively
- Adhering to all practice policies
Experience/skills required:
- Understanding of NHS dentistry
- IT proficiency in Microsoft Office packages
- Ability to work under pressure
Benefits of working at Synergy:
- Long-term job security
- Excellent work-life balance
- State-of-the-art central training facilities
- Free online CPD through Syntrain
- Rapidly growing organisation – incredible opportunities to upskill yourself and achieve career progression (possible future opportunities: Regional Head Receptionist, Practice Manager and other managerial opportunities)
- Loyalty rewards scheme includes incremental pay-rises and extra holidays (subject to performance)
- Childcare voucher scheme
- Annual bonus (up to £600)
- Employee referral bonus £250-£2,000
- Discounted dental treatment including Facial Aesthetics
- 28-days holiday (including bank holidays pro rata)
Days: Flexible
Job Type: Part-time
Pay: £11.50-£13.75 per hour
Expected hours: 16 per week
Additional pay: Bonus scheme
Schedule: 8 hour shift
Work Location: In person
Receptionist – Leyland – PT employer: Synergy Dental Clinic Ltd
Contact Detail:
Synergy Dental Clinic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Leyland – PT
✨Tip Number 1
Familiarise yourself with NHS dentistry and the specific services offered at Synergy. This knowledge will help you engage confidently with patients and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Role-play scenarios where you manage multiple tasks, such as answering phones while assisting patients, to showcase your ability to work under pressure.
✨Tip Number 3
Highlight any previous experience in customer service or front desk roles. Be ready to discuss how you maintained great relationships with clients and handled challenging situations effectively.
✨Tip Number 4
Research Synergy's values and culture. During your conversation, align your personal values with theirs to show that you're not just looking for a job, but a place where you can grow and contribute positively.
We think you need these skills to ace Receptionist – Leyland – PT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles where you managed front desk activities or worked in a healthcare setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of NHS dentistry and your ability to maintain great relations with patients and parents. Mention specific skills like IT proficiency and your ability to work under pressure.
Highlight Relevant Skills: In your application, clearly outline your IT skills, particularly with Microsoft Office, and any experience you have in managing diaries or handling payments. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Synergy Dental Clinic Ltd
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients and parents. Make sure to highlight your ability to communicate effectively and build rapport with people during the interview.
✨Demonstrate IT Proficiency
Since the role requires IT skills, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific tasks you've completed using these tools.
✨Prepare for Pressure Scenarios
Working under pressure is part of the job. Think of examples from your past experiences where you successfully managed stressful situations, and be ready to share them.
✨Understand NHS Dentistry
Familiarise yourself with NHS dentistry practices and policies. Showing that you have a basic understanding of how the system works will demonstrate your commitment and readiness for the role.
