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- Tasks: Manage dentist's diary, handle patient calls, and ensure a welcoming environment.
- Company: Join an award-winning dental group committed to lifelong learning.
- Benefits: Competitive pay, permanent contract, bonuses, and employee discounts.
- Why this job: Be part of a growing team and make a difference in patients' lives.
- Qualifications: Experience in dental reception preferred; strong organisational and IT skills required.
- Other info: Enjoy company social events and opportunities for career progression.
Dental Receptionist
Part Time – 3 Days (Maternity Cover – 10 month FTC)
Burnley
Synergy Dental Group are an award winning, high performing dental group with 16 Practices around the North West and West Midlands. We are an industry leading Cosmetic and Implant Dentistry provider who are committed to ‘Lifelong Learning’. We are currently recruiting for a Dental Receptionist to join our ever expanding team in line with our ambitious and meticulous growth plans.
The Role:
- Managing the diary of the Dentist, including arranging appointments, rescheduling diaries and cancelling and rearranging appointments.
- Completing all patient recalls and incomplete treatment calls to rebook patients into the practice.
- Managing payments and money handling, inclusive of end of day reports and money management, reporting any discrepancies to the relevant management team.
- Arranging all invoices and correctly distributing them to the relevant departments within the business, in an accurate and efficient manner.
- Ordering of non-clinical stock for the practice, ensuring the budgets and requirements are adhered to.
- Ensuring all debt management calls are held and handled in a professional manner.
- Ensuring the hygiene and standards of the practices are met at all times ensuring the communal area is presentable, clean and inviting.
- Maintaining patient records and ensuring compliance and confidentiality are maintained at all times.
- Assisting patients with finance applications, from beginning to the end of process and answering any questions that they may have.
- Ensuring all Practise Policies are up to date and adhered to.
- Maintaining outstanding relationships with all customers and patients and colleagues.
- General Receptionist Duties (Incl. Answering Phones / Admin etc.)
The Person:
- A candidate with previous experience in a Dental or NHS Reception position. (Desirable)
- Someone with a welcoming and personable demeanour and strong ‘can-do’ attitude.
- Outstanding organisational skills, with an ability to multitask.
- Ability to work under pressure and a desire to grow professionally.
- Someone who is IT Proficient (Microsoft Office Packages)
- A candidate who remain calm under pressure with a natural problem solving personality.
- A natural desire to develop with a keen interest in career progression.
The Benefits:
- £11.50 – £13.25 Per Hour (Dependant on Experience)
- Permanent Contract
- Monthly Appraisal Bonus (Upon Completion of Probation)
- Company Social Events
- Employee Discount on Dental Treatment
- Treatment Coordination Qualification
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Dental Receptionist – Burnley (Maternity Cover) employer: Synergy Dental Clinic Ltd
Contact Detail:
Synergy Dental Clinic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist – Burnley (Maternity Cover)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Synergy Dental Group. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of a Dental Receptionist. Highlight your organisational skills and ability to multitask – these are key for this position!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Dental Receptionist position!
We think you need these skills to ace Dental Receptionist – Burnley (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in dental or NHS reception roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational prowess and IT skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our team and how you can contribute to our growth plans.
Showcase Your Soft Skills: We love candidates with a welcoming demeanour and a strong ‘can-do’ attitude. In your application, mention specific examples of how you've maintained outstanding relationships with customers and colleagues in the past.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Synergy Dental Clinic Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Dental Receptionist. Familiarise yourself with managing appointments, handling payments, and maintaining patient records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Practice how you can convey a welcoming and personable demeanour during the interview. Think of examples from your past experiences where you've successfully managed customer relationships or resolved issues to demonstrate your strong interpersonal skills.
✨Demonstrate Your Organisational Skills
Highlight your ability to multitask and stay organised, especially under pressure. Prepare specific examples of how you've managed busy schedules or handled multiple tasks simultaneously in previous roles. This will reassure the interviewers that you can handle the fast-paced environment of a dental practice.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Dental Receptionist, such as dealing with a difficult patient or managing scheduling conflicts. Practising your responses will help you stay calm and articulate during the interview.
