Synergy-Associates is a UK-based MSP delivering premium, white-glove IT support for the creative industries. You will be the first point of contact for a portfolio of high-profile clients, owning tickets from triage to resolution across Mac and Windows environments.
Responsibilities include diagnosing incidents, managing end-to-end tickets with clear client updates, and supporting Microsoft 365 and Google Workspace. Remote-first role with occasional London/client site visits.
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Remote Service Desk Engineer (1st/2nd Line) - Mac/Windows in London employer: Synergy-Associates
At Synergy, we pride ourselves on being an exceptional employer within the creative industries, offering a dynamic work environment that values high standards and personal connections with our clients. With a focus on employee growth, we provide opportunities for professional development through exposure to cutting-edge technologies and a supportive team culture. Enjoy the flexibility of primarily remote work while still engaging in meaningful projects that make a real impact.
