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- Tasks: Lead user research for a critical Defence service in a secure environment.
- Company: Join a specialised team working on classified MOD programmes.
- Benefits: Competitive pay up to £750 p/d and hybrid working model.
- Other info: Engage with senior military stakeholders and adapt to unique research settings.
- Why this job: Make a real impact on national security through user research.
- Qualifications: Experience in user research within defence and public sector required.
The predicted salary is between 54000 - 78000 £ per year.
Hybrid - London/South of England (4-5 site visits per month)
Developed Vetting (DV) - Sole UK Nationals Only
Up to £750 p/d inside IR35
We are seeking an experienced Senior User Researcher to lead research activities on a highly classified MOD programme delivering an Above Secret (AS) capability for a critical Defence service. This is not a typical user research role. You will operate within a secure, constrained environment where access to users, tools, and collaboration platforms is restricted. Working as part of a small, DV-cleared team, you will engage with senior military and civilian stakeholders to understand user behaviours, workflows, and the impact of transitioning from Secret to Above Secret environments.
Essential Skills & Experience
- Proven experience in user research within UK public sector or defence environments
- Strong understanding of MOD culture, including military and civilian structures
- Expertise in qualitative research methods (interviews, workshops, contextual enquiry)
- Ability to adapt research approaches in restricted or classified settings
- Experience working with small, specialised user groups rather than large-scale panels
- Skilled in translating research into business change and service design outputs
Senior User Researcher (DV Cleared) employer: Synergize Consulting
Contact Detail:
Synergize Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher (DV Cleared)
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence sector or user research community. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by diving deep into the MOD culture. Understand their workflows and how user research fits into their operations. This will show you're not just another candidate, but someone who gets their world.
✨Tip Number 3
Showcase your adaptability! Be ready to discuss how you've successfully navigated restricted environments in past roles. Highlighting your experience with small, specialised user groups will set you apart from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Senior User Researcher (DV Cleared)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user research, especially within the UK public sector or defence environments. We want to see how your skills align with the unique demands of this role, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Senior User Researcher position. We love seeing enthusiasm and a clear understanding of MOD culture, so let that passion come through.
Showcase Your Research Skills: In your application, be sure to highlight your expertise in qualitative research methods. We’re particularly interested in how you’ve adapted your approaches in restricted or classified settings, so share those experiences with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Synergize Consulting
✨Know Your Audience
Before the interview, take some time to research the MOD culture and the specific needs of the role. Understanding the military and civilian structures will help you tailor your responses and demonstrate that you’re not just familiar with user research, but also with the unique environment you'll be working in.
✨Showcase Your Experience
Be ready to discuss your previous user research projects, especially those within the UK public sector or defence environments. Highlight your expertise in qualitative methods and how you've adapted your approaches in restricted settings. Use specific examples to illustrate your impact on business change and service design.
✨Engage with Stakeholders
Since this role involves engaging with senior military and civilian stakeholders, practice articulating how you would approach these interactions. Think about how you can effectively communicate complex user behaviours and workflows to a diverse audience, ensuring you convey your findings clearly and concisely.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in classified environments. Prepare by thinking through potential challenges you might face and how you would adapt your research methods. This will show your ability to think on your feet and your readiness to tackle the unique demands of the role.