We are seeking an experiencedDV Cleared EUC/VDI Support Engineerto provide hands‑on technical support across secure Windows desktop, virtual desktop and application environments.
The successful candidate will have strong experience supportingWindows 10/11, Microsoft Intune, Active Directory and VMware Horizon/VDI environments, ideally within Defence, Government or other highly secure environments.
Key responsibilities
- Provide3rd line technical supportacross Windows desktop and EUC environments.
- Support and troubleshootWindows 10/11 endpoints.
- Administer and troubleshootMicrosoft Intune-managed devices.
- SupportActive Directory, Group Policy and user/device administration.
- Provide technical support acrossVMware Horizon/VDI environments.
- Troubleshoot virtual desktops, desktop pools, user sessions and connectivity issues.
- Support deployment, configuration and troubleshooting of enterprise applications.
- Assist with application packaging and software deployment.
- Investigate and resolve complex endpoint, application and virtual desktop incidents.
- Work with infrastructure, application and security teams to resolve technical issues.
- Maintain technical documentation and follow strict change/configuration management processes.
- Work within secure Government/Defence environments and associated security procedures.
Essential
- Active DV clearance
- StrongWindows 10/11support experience
- Hands‑onMicrosoft Intune
- StrongActive Directory/Group Policy
- Hands‑onVMware Horizon/VDI
- Enterprise application support
- Strong troubleshooting and 3rd-line support experience
- Experience working in secure/enterprise environments
Desirable
- SCCM/MECM
- Microsoft Endpoint Manager
- Windows Autopilot
- VMware vSphere
- Citrix
- PowerShell
- Application packaging
- FSLogix
- Defender for Endpoint
- Defence/MOD/Government experience
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DV Cleared EUC/VDI Engineer in Salisbury employer: Synergize Consulting Ltd
As a leading employer in the Defence and Government sector, we pride ourselves on fostering a collaborative and innovative work culture that values technical expertise and professional growth. Our employees benefit from comprehensive training opportunities, competitive salaries, and a commitment to work-life balance, all while contributing to critical projects in highly secure environments. Join us in a role that not only challenges your skills but also offers the chance to make a meaningful impact in national security.
