At a Glance
- Tasks: Build and deploy devices while providing top-notch technical support.
- Company: Join a leading global IT services organisation with a focus on innovation.
- Benefits: Full-time onsite role in Edinburgh with competitive pay and career growth.
- Other info: Work within a dynamic team and tackle exciting tech challenges daily.
- Why this job: Be part of a large-scale project and enhance your tech skills in a hands-on environment.
- Qualifications: Strong desktop support experience and excellent customer service skills.
The predicted salary is between 38250 - 46750 £ per year.
We are supporting a leading global IT services organisation on a secure end-user computing programme and are looking for an SC Cleared IT Support Engineer to join an onsite team delivering a large-scale device refresh and desktop support service.
This is an excellent opportunity for someone with strong desktop support experience who enjoys working in a hands-on environment, providing exceptional customer service and supporting a wide range of workplace technologies. * Please note, this position is Inside IR35 and will be working full time on site in Edinburgh.
Key Responsibilities Build, configure and deploy desktop and laptop devices as part of a large-scale refresh programme.
Provide onsite technical support for end-user computing devices and workplace technologies.
Troubleshoot and resolve hardware and software issues.
Support Microsoft Windows 10/11 and Microsoft 365 environments.
Perform desktop, laptop and peripheral installations, replacements and maintenance.
Provide "hands and eyes" support within the onsite data centre when required.
Assist users with day-to-day technical issues while delivering excellent customer service.
Log, update and manage support requests in line with agreed SLAs.
Work closely with technical teams to ensure timely issue resolution and successful device deployments.
Essential Sk...
SC Cleared IT Support Engineer/EUC Support Engineer in Edinburgh employer: Synergize Consulting Ltd
Synergize Consulting Ltd is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the defence sector. Located in Somerset, employees benefit from competitive compensation, opportunities for professional growth through mentorship, and the chance to work on critical projects that enhance national security. Join us to make a meaningful impact while advancing your career in a supportive environment.
