At a Glance
- Tasks: Provide expert technical support for complex Citrix issues in a secure environment.
- Company: Join a leading tech firm focused on innovative infrastructure solutions.
- Benefits: Competitive pay, professional development, and the chance to work on impactful projects.
- Other info: Work in a dynamic team with opportunities for career advancement.
- Why this job: Be a key player in optimising Citrix environments and enhancing user experiences.
- Qualifications: Experience in Third Line Support and strong Citrix knowledge required.
The predicted salary is between 40 - 40 £ per hour.
- Working: Predominantly onsite
IR35: Inside IR35, £40 per hour - Duration: Until 26 February 2027
Clearance: Q1 Security Clearance - essential - Nationality: Sole UK National required
We are recruiting for an experienced Third Line Citrix SME to provide specialist technical support within a secure enterprise environment.
The role will focus on the stability, performance and ongoing support of a large Citrix environment, acting as a technical escalation point for complex incidents and problems and working closely with wider infrastructure and engineering teams.
Key Responsibilities
- Provide Third Line technical support for complex incidents and problem records
- Act as a technical SME across Citrix Virtual Apps and Desktops, Citrix Cloud and Net Scaler ADC
- Lead the diagnosis and resolution of complex Citrix and infrastructure issues
- Manage and optimise Citrix policies, profiles and user experience
- Support patching, upgrades and migrations across Citrix components
- Carry out root cause analysis and proactive/reactive problem management
- Contribute to technical assurance and defect resolution
- Work with architecture and engineering teams on Citrix solutions and infrastructure improvements
- Collaborate with wider technical teams and customer stakeholders
- Maintain strong customer service while working within established ITIL and service management processes
Essential Skills & Experience
- Proven commercial experience working in a Third Line Support / Third Line Infrastructure role
- Strong hands-on experience with Citrix Virtual Apps and Desktops (Xen App/Xen Desktop)
- Strong knowledge of Citrix Cloud
- Strong experience with Net Scaler ADC
- Experience with Citrix Workspace Environment Management (WEM)
- Strong experience with Windows Server
- Experience with Active Directory and Group Policy
- Experience with FSLogix
- Strong understanding of ITIL processes and enterprise support models
- Experience with virtualisation technologies including VMware, Hyper-V or Xen Server
- Experience supporting Windows 10 and Windows 11
- Strong troubleshooting and problem-solving skills
- Ability to take ownership of complex technical issues through to resolution
- Q1 Security Clearance - essential
- Sole UK nationality - essential
Desirable
- Experience supporting secure or restricted environments
- Defence or government infrastructure experience
- Experience with Ivanti
- Experience with Sys Track or Nexthink training can be provided
- Knowledge of secure client solutions
SC Cleared Third Line Citrix SME in Manchester employer: Synergize Consulting Limited
As a Senior DevSecOps Engineer in Reading, you will join a forward-thinking company that prioritises security and innovation within the Defence and Aerospace sectors. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and a collaborative work culture that values your expertise in cloud engineering and automation. The hybrid working model allows for flexibility, ensuring a healthy work-life balance while contributing to high-profile projects that make a real impact.
Contact Details:
Synergize Consulting Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SC Cleared Third Line Citrix SME in Manchester
✨Get Involved in Tech Meetups
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Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
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When you spot an opening at Synergize Consulting Limited that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace SC Cleared Third Line Citrix SME in Manchester
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Synergize Consulting Limited, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Synergize Consulting Limited can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Synergize Consulting Limited will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Synergize Consulting Limited
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Synergize Consulting Limited. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Synergize Consulting Limited.
