Location: North London (mainly remote; you may occasionally need to attend site)
Duration: 8 weeks
Start: 26 October 2026
Rate: Up to £475 per day
IR35: Inside
The role
We're looking for a Zellis MyView System Trainer for an 8-week contract with a London local authority, supporting its MyView Employee and Manager Self Service go-live in November 2026.
You'll deliver a high volume of live online training. That's about 100 Employee Self Service sessions of 30 minutes and 30 Manager Self Service sessions of one hour, all in Microsoft Teams. The sessions cover logging in, navigation and the main transactions: personal details, payslips and P60s, leave, absence, expenses, overtime, approvals and workflows. The client provides the training materials and the configured system. Your job is to learn the system quickly and teach it clearly to people with very different levels of digital confidence.
Responsibilities
Get up to speed quickly on the client's configured MyView system, business processes and training environment.
Prepare and deliver ESS and MSS sessions to schedule, demonstrating with realistic scenarios.
Adapt your delivery for different audiences, including people with accessibility needs and low digital confidence.
Handle questions and tell training queries apart from policy, payroll or system issues. Escalate the issues rather than giving HR or payroll advice.
Keep records of attendance, feedback, questions and issues, and report to the project manager daily or weekly.
Work with HR, Payroll, super users and champions to improve slides, FAQs and guidance.
Support go-live, drop-in sessions and hypercare.
Essential
Substantial recent experience delivering high-volume live online systems training to employees and managers.
Excellent facilitation and presentation skills, with an engaging delivery style.
Able to learn a configured enterprise system quickly and explain it in plain English.
Experience training audiences with mixed digital skills and accessibility needs.
The stamina and organisation to deliver several short sessions a day without the quality dropping.
Sound judgement on data protection and escalatio...
Zellis MyView System Trainer - Contract - 8 Weeks in London employer: Synergetic
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