Head of Client Services - Fully Remote in Leeds

Head of Client Services - Fully Remote in Leeds

Leeds Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Synergem Recruitment

At a Glance

  • Tasks: Lead a team and manage a diverse portfolio of non-audit clients.
  • Company: Established independent accountancy practice with a focus on client services.
  • Benefits: Fully remote role with autonomy and influence in decision-making.
  • Other info: Opportunity for professional growth in a supportive environment.
  • Why this job: Step into a leadership role and make a real impact on client success.
  • Qualifications: ACA or ACCA qualified with strong management experience.

The predicted salary is between 60000 - 80000 £ per year.

An established independent accountancy practice is looking to appoint a Head of Accounting Services to take ownership of a core function within the firm. This role sits at the point where delivery, leadership, and client ownership meet. It offers responsibility for a significant portfolio alongside direct involvement in how the function is structured, managed, and developed.

The position is suited to an experienced Manager seeking greater influence and autonomy, or a Senior Manager looking to step into a more defined leadership role within a less layered environment.

The Role
  • Responsibility for a portfolio of non-audit clients, typically up to £10m turnover
  • Oversight of statutory accounts, management accounts, and associated advisory work
  • Leadership of a team of approximately 12, with accountability for structure, performance, and development
  • Ownership of the payroll function, ensuring compliance and consistent delivery
  • Acting as the primary point of contact for clients, providing commercially focused support
  • Working closely with Partners on workflow, resourcing, and service standards
  • Input into operational and strategic decisions affecting the wider business services function
The Candidate
  • ACA or ACCA qualified
  • Strong background within general practice, ideally focused on business services
  • Track record of managing a client portfolio and reviewing work to a high standard
  • Experience leading and developing teams across multiple levels
  • Commercial awareness with the confidence to engage directly with SME clients
  • Exposure to payroll oversight would be beneficial

Head of Client Services - Fully Remote in Leeds employer: Synergem Recruitment

As an established independent accountancy practice, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to take ownership of their roles. With a fully remote setup, we offer flexibility and work-life balance, alongside opportunities for professional growth and development in a less layered environment. Join us to lead a dedicated team and make a meaningful impact on our diverse portfolio of clients while enjoying the benefits of autonomy and direct influence in shaping our services.

Synergem Recruitment

Contact Details:

Synergem Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Client Services - Fully Remote in Leeds

Tip Number 1

Network like a pro! Reach out to your connections in the accountancy world and let them know you're on the hunt for a Head of Client Services role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.

Tip Number 2

Prepare for those interviews by brushing up on your leadership skills. Think about examples where you've successfully managed teams or improved client relationships. We want you to showcase your experience in a way that makes you stand out as the perfect fit for this role.

Tip Number 3

Don’t forget to research the company culture! Understanding how the firm operates and what they value can give you a leg up during interviews. Tailor your responses to show how your values align with theirs, especially when it comes to client ownership and team leadership.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team, so don’t hesitate to put yourself out there!

We think you need these skills to ace Head of Client Services - Fully Remote in Leeds

Leadership Skills
Client Management
Portfolio Management
Statutory Accounts Oversight
Management Accounts Oversight
Advisory Skills
Team Development

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Client Services role. Highlight your leadership experience and client management skills, as these are key for us.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Share specific examples of how you've led teams and managed client portfolios in the past.

Showcase Your Qualifications:Don’t forget to mention your ACA or ACCA qualifications prominently. We want to see how your background in general practice makes you a strong candidate for this role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!

How to prepare for a job interview at Synergem Recruitment

Know Your Numbers

Make sure you’re familiar with the financial metrics and performance indicators relevant to the role. Brush up on your knowledge of managing client portfolios, especially those with turnovers up to £10m, as this will show your understanding of the business landscape.

Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and developing talent. Think about specific situations where you’ve successfully managed a team of around 12 people, and be ready to discuss how you structured and motivated them to achieve their goals.

Client-Centric Mindset

Since the role involves acting as the primary point of contact for clients, be prepared to discuss how you’ve provided commercially focused support in the past. Share stories that demonstrate your ability to engage with SME clients and understand their needs.

Strategic Thinking

The position requires input into operational and strategic decisions, so think about how you can demonstrate your strategic mindset. Prepare to discuss any past experiences where you contributed to the development of business services or improved service standards.