Mgr, Business Development in London

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.

Discover what your 25,000 future colleagues already know:

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

The Business Development Manager plays a critical role in proactively identifying and qualifying new business opportunities within a regionally organized customer segment. This role is responsible for managing early engagement with customers end-to-end, from initial identification through sales execution. Leveraging AI-driven tools and digital platforms, the Business Development Manager drives scalable outreach strategies and continuously refines targeting approaches based on data insights. They will develop and execute sales strategies aligned with therapeutic priorities, client needs, and business objectives. They will build strong client relationships and support Regional Business Development leaders on opportunities, contributing directly to revenue growth and strategic partnership development.

Core Responsibilities

• Manages a high volume of early-stage, later-phase, and/or lower-value companies within the assigned regional customer segment from lead generation through qualification, and triages opportunities under a specific deal size.
• Leverages AI-driven platforms, digital tools, and automation to scale outreach, optimize targeting, and streamline lead qualification processes.
• Identifies and qualifies prospective clients and partners for clinical research services.
• Generates, assesses, and prioritizes sales leads in alignment with business development objectives and clinical research capabilities.
• Conducts account research to inform engagement strategies and drive customer-centric outreach.
• Contacts prospective customers to identify opportunities.
• Prepares and implements the sales process and proposal development process, which includes collecting client perspectives to collaborate on preparing proposal documents and identifying and inserting win themes.
• Cultivates and maintains strong relationships with both prospective and existing clients to develop long-term partnership opportunities (including actively attending conferences and road shows aligned with the region they support).
• Collaborates closely with Account Development managers (ADMs), Inside Sales Leadership, and the Regional Business Development directors to support strategic pursuits.
• Maintains accurate records of all sales activities, leads, and client interactions within Salesforce CRM.
• Supports the development of internal sales reporting, metrics tracking, and forecasting processes.
• Stays current with industry trends, competitor offerings, and client developments to refine sales strategies.
• Collaborates with marketing, business development, and sales operations teams.
• Performs other duties as assigned to support the broader sales strategy and organizational growth.

Qualifications

• Bachelor’s degree required; degree in Business, Marketing, Life Sciences, or related field preferred.
• Experience in a sales, marketing, commercial operations, or business development role, preferably within the healthcare, pharmaceutical, or CRO industry, with other industries considered based on transferable sales skills.
• Results-driven with strong action orientation and the ability to move quickly and decisively.
• High energy and entrepreneurial mindset, with creative problem-solving skills.
• Strong data orientation with the ability to analyze information and adapt strategies accordingly.
• Proven ability to work effectively in a fast-paced, agile, and team-oriented environment.
• Experience using Salesforce or similar CRM tools for pipeline and activity management.
• Strong skills in Microsoft Office Suite (Word, Excel, and PowerPoint).
• Excellent verbal and written communication, interpersonal, and presentation skills.
• Ability to travel up to 10-30% for team meetings, training, or industry events.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time.

Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment.