At a Glance
- Tasks: Manage client accounts and ensure successful delivery of projects in a dynamic environment.
- Company: Join Syneos Health, a leading biopharmaceutical accelerator with a creative culture.
- Benefits: Enjoy career development opportunities, competitive benefits, and a supportive workplace.
- Why this job: Be the key contact for clients and make a real impact in healthcare communications.
- Qualifications: Experience in healthcare agencies and digital projects is essential.
- Other info: Diverse and inclusive workplace that values your unique skills and perspectives.
The predicted salary is between 28800 - 48000 £ per year.
Syneos Health maintains a dynamic, fast-paced working environment. Each day contains different challenges and opportunities to learn. We take promising ideas, turn them into commercial realities, and manage the life of a product or device from its inception to its completion. We demand the best from our people but in return we offer a creative environment designed to allow you to be yourself and achieve your potential. We also offer unparalleled career development opportunities and benefits.
Purpose of the position
The Account Manager is responsible for the day to day management of accounts allocated to them. They act as the prime contact for the client. Working with the wider team (internal and external), they ensure successful delivery of tactical projects.
Responsibilities
- Day to day contact with client as necessary
- Taking accurate briefings from client
- Clear briefing of internal team
- Developing, communicating and managing project timelines both internally and to client
- Working with our creative process from briefing to the final output
- Conduct, input into face to face meetings where necessary
- Ensure timely follow-ups on agreed actions
- Delivering a high standard of materials to clients (on brief, on time and accurate)
- Adhere to all internal production and studio processes
- Understand and adhere to client processes and approval regulations
- Estimating, financial reconciliation and management of all billable jobs
- Daily completion of time sheets (via the Paprika reporting system)
- Provide support on new business pitches where applicable
Main Activities
- Developing a good working relationship with all members of client team
- Acquiring a good understanding of the brand and competitor background
- Understanding client brand strategy
- Management of client expectations
- Effective taking of client briefs
- Development of project timelines
- Clear communication of project timelines and deadlines internally
- Planning, conducting and, client meetings
- Meeting and phone call follow up; writing contact reports and weekly situation reports
- Implementing agency creative process
- Development of clear and inspirational creative briefs
- Verbal briefing of creative, studio and other internal team members
- Timely estimating of all jobs and prompt invoicing
- Analysis of internal billing worksheets (hours reports)
- Management of budget trackers
- Strict adherence to timesheet completion
- Awareness of the market environment and new business opportunities
Knowledge, Skills and Abilities
- Organisational and administration skills
- Ability to use Powerpoint, Microsoft Word and Microsoft Excel
- Good financial acumen
- Ability to plan workload
- Ability to develop and effectively communicate project timelines
- Attention to detail and good proof reading skills
- Proactivity – ability to anticipate client requirements
- Solution focused – suggestion of ideas and recommendations where appropriate
Experience
Strong healthcare agency experience and exposure to global accounts. Some previous experience on digital projects (including iPad development and websites) is essential.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
The diverse European healthcare environment requires a specific approach to communications. The European market provides multiple challenges to the pharmaceutical industry, emerging biotechnology and medical technology firms who develop, launch, and commercialise drugs and devices. Deep and varied local and international insights, experience, capabilities and footprints are required for impactful healthcare communications in Europe because of the high diversity in local regulations, health systems, market dynamics, key stakeholders' perceptions, as well as cultural nuances and languages.
A next-generation agency group that offers the perfect combination of global size and unprecedented capabilities with European and local expertise. As a part of Syneos Health, a global biopharmaceutical accelerator integrating clinical development, real-world, late-stage and full commercialisation, we serve the complex European healthcare market with tailored communications solutions for our customers' clinical and commercial success.
Advertising Account Manager employer: Syneos Health
Contact Detail:
Syneos Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advertising Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their brand strategy and be ready to discuss how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about your experience and how it aligns with the role of an Advertising Account Manager. Highlight your organisational skills and ability to manage client expectations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, joining our Talent Network keeps you in the loop for future opportunities that match your skills.
We think you need these skills to ace Advertising Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Advertising Account Manager role. Highlight your relevant experience in managing accounts and working with clients, as this will show us you understand what we're looking for.
Showcase Your Skills: We want to see your organisational and communication skills shine through. Use specific examples from your past roles to demonstrate how you've effectively managed projects and client relationships.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and errors. A well-proofed application reflects your ability to deliver high-quality work, which is something we value at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application reaches the right people quickly. Plus, it shows us you're proactive!
How to prepare for a job interview at Syneos Health
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client’s brand and their competitors. This knowledge will not only impress your interviewers but also help you articulate how you can manage client expectations and deliver on their needs.
✨Master the Art of Briefing
Practice taking clear and concise briefs. During the interview, be ready to discuss how you would gather information from clients and communicate it effectively to your internal team. Show them you can bridge the gap between client needs and creative execution.
✨Showcase Your Organisational Skills
Be prepared to talk about your experience with project timelines and how you manage multiple tasks. Bring examples of how you've successfully juggled various projects while ensuring timely delivery and adherence to budgets.
✨Demonstrate Proactivity and Solutions Focus
Think of instances where you anticipated client needs or suggested innovative solutions. In the interview, share these stories to highlight your proactive approach and ability to think on your feet, which is crucial for an Advertising Account Manager.