IP/COEX Product Manager

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Are you passionate about cutting-edge IP camera technology and hazardous-area rated solutions, with a knack for driving innovation and product success? We’re seeking an experienced Product Manager to take ownership of the strategic direction, development and full lifecycle management of our industry-leading IP camera portfolio, including our renowned COEX range.

In this pivotal role, you’ll leverage your deep technical expertise and market insight to drive innovation, navigate complex regulatory landscapes and deliver products that exceed customer expectations. You’ll collaborate seamlessly across engineering, sales and marketing teams to ensure every product launch strengthens our competitive edge and aligns with business goals.

If you thrive in a dynamic, customer-focused environment and have a proven track record managing certified equipment within the IP camera space, this is your opportunity to shape the future of high-performance surveillance technology.

Duties and Responsibilities

Principal Accountabilities

• Product Roadmap: Develop the roadmap for Synectics IP cameras and certified COEX cameras, ensuring alignment with business goals and customer needs.
• Market Research: Conduct comprehensive market research to understand customer needs, market trends and the competitive landscape.
• Product Development: Oversee the entire product lifecycle from concept to launch, including defining product requirements and working closely with engineering teams.
• Cross-functional Collaboration: Collaborate with marketing, sales, engineering and customer support teams to ensure cohesive product development and successful product launches.
• Product Expert: Act as a source of expert product knowledge to both internal and external customers. Highlighting USPs and answering customer technical questions.
• Customer Insights: Gather and analyse customer feedback to inform product decisions and drive continuous improvement.
• Performance Monitoring: Monitor product performance using data and user feedback, making data-driven decisions to enhance product offerings.
• Innovation: Drive initiatives to introduce new features and improve existing products, ensuring the company remains at the forefront of technology. Particular focus on video analytics technology and the use of AI.
• OEM Partner Management: Support the management of OEM partners to ensure quality and timely delivery of components and services to the specifications required.
• Compliance: Ensure all COEX products meet relevant certification standards and regulatory requirements. Ensure regional certifications are acquired to sell and operate in those regions.
• Sales Support: Contribute to the creation and maintenance of sales documentation, product bulletins, tips and tricks, and product compatibility matrices. Communication: Communicate regular product updates with the wider business.
• To be an ambassador of Synectics’ behaviours and values: we are human, we are customer-driven, we are enterprising, and we are honourable.

Key Skills and Requirements

Key Personal Attributes

• Detail Oriented: Ensure that all aspects of the products are carefully thought out and a roadmap for execution will deliver the right outcomes for the business and our customers.
• Innovative: Creative mindset with a passion for innovation and technology.
• Collaborative: Strong team player with excellent interpersonal skills.
• Customer-focused: Deep understanding of customer needs and market dynamics.
• Adaptable: Flexibility to adapt to changing market conditions and customer feedback.

Qualifications and Experience

Experience

• Experience: Proven experience in product management, specifically with IP cameras, hazardous-area cameras, and thermal cameras.
• Skills: Strong analytical skills, excellent communication, and team collaboration abilities.
• Education: Bachelor’s degree in computer science, Engineering, IT or a related field.
• Technical Knowledge: In-depth understanding of IP camera technology, Hazardous Area certification standards, thermal imaging technology, networking and software development processes.
• Experience working in an Agile/Scrum environment and can adapt to practices optimising team practices as required.

This role is crucial for driving product innovation and ensuring the company\’s IP camera products and COEX IP/Thermal cameras meet market demands and business goals.

Eligibility for Employment in the UK

In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date and the applicant will be unable to start in their role until this has been received by Synectics.

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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