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For Companies At a Glance
- Tasks: Build counter-fraud SaaS applications and connect with stakeholders to drive impactful solutions.
- Company: Join a forward-thinking tech company focused on public sector innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference in public value while developing your analytical skills.
- Qualifications: 1+ year in product management and strong analysis/documentation skills required.
- Other info: Dynamic team environment with a focus on collaboration and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and help build counter‑fraud SaaS applications! We’re looking for an ambitious, results‑driven Business Analyst to be the link between public sector stakeholders and our product, development and delivery teams - ensuring our solutions deliver maximum public value while meeting functional, regulatory and security requirements.
What you’ll do
- Stakeholder relationship management – Build and maintain trusted relationships with internal teams and external clients/partners, turning insight into action.
- Requirements discovery & documentation – Plan and run workshops, focus groups, surveys and interviews; capture, refine and prioritise requirements; produce clear artefacts (user stories, acceptance criteria).
- Analysis & product definition – Perform gap analysis; translate complex fraud scenarios into innovative, web‑based product solutions and incremental deliverables.
- PoC & pilot support – Help scope, run and track proofs of concept/pilots; report outcomes, lessons learned and recommendations.
- Reporting & insight – Deliver accurate, timely reports on product performance, stakeholder feedback and pilot results to inform strategic decisions.
- Product advocacy – Clearly articulate product aims, objectives and value to diverse audiences.
- Planning & delivery – Prioritise effectively, stay outcome‑oriented, and collaborate across product, engineering and delivery.
What you’ll bring
- Product management experience: ≥1 year post‑graduate managing products or features in a commercial setting.
- Project Management Basics: Experience supporting Proofs of Concept (PoCs) and pilot projects, including tracking progress, outcomes and lessons learned.
- You’ll be comfortable engaging and presenting to stakeholders at all levels.
- Analysis & documentation: Strong gap analysis; high‑quality product documentation (user stories, acceptance criteria).
- SaaS/software BA background: Proven experience as a Business Analyst in software development/SaaS.
- Data protection expertise: Experience conducting or contributing to DPIAs; strong understanding of GDPR/UK GDPR principles.
Nice to have (Desired)
- Experience using JIRA.
- Familiarity with public sector procurement frameworks.
- Evidence of CPD such as BCS Business Analysis, PRINCE2, ITIL.
Business Analyst in Stoke-on-Trent employer: Synectics Solutions
Contact Detail:
Synectics Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Business Analyst role. Attend relevant meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their counter-fraud SaaS applications and think about how your skills can add value. This will help you articulate your fit during the interview.
✨Tip Number 3
Practice your stakeholder management skills! Be ready to discuss how you've built relationships in the past and how you can translate insights into action. Use real examples to showcase your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Business Analyst in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Business Analyst role. Highlight your experience in stakeholder management and product documentation, as these are key for us. Use specific examples that showcase your skills in analysis and reporting.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about counter-fraud SaaS applications and how your background aligns with our mission. Be sure to mention any relevant projects or experiences that demonstrate your fit for the role.
Showcase Your Analytical Skills: In your application, don’t forget to highlight your analytical prowess. Discuss any gap analysis you've performed or how you've translated complex scenarios into actionable insights. We love seeing how you can turn data into decisions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Synectics Solutions
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with. Understand their roles and how they interact with the product. This will help you demonstrate your ability to build trusted relationships and show that you’re already thinking about how to turn insights into action.
✨Master Requirements Documentation
Brush up on your skills in requirements discovery and documentation. Be prepared to discuss how you’ve planned and run workshops or interviews in the past. Bring examples of user stories or acceptance criteria you've created to showcase your ability to produce clear artefacts.
✨Showcase Your Analytical Skills
Be ready to talk about your experience with gap analysis and translating complex scenarios into product solutions. Prepare a specific example where you identified a problem and proposed an innovative solution, as this will highlight your analytical mindset and problem-solving abilities.
✨Demonstrate Product Advocacy
Think about how you would articulate the aims and objectives of a product to different audiences. In the interview, practice explaining a product you’ve worked on in simple terms, focusing on its value and impact. This will show your ability to communicate effectively with diverse stakeholders.
