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- Tasks: Lead product strategy and customer discovery to drive impactful software solutions.
- Company: Join Synectics Solutions, a leader in fraud prevention technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real-world impact by preventing fraud and protecting customers.
- Qualifications: 4+ years in Product Management with strong analytical and communication skills.
- Other info: Collaborative environment focused on innovation and customer needs.
The predicted salary is between 60000 - 75000 £ per year.
Synectics Solutions exists to make the world a better place by developing software that prevents fraud and financial crime. Our platform is used by leading banks, insurers, and financial institutions to detect fraud, protect customers, and respond quickly to emerging risks. For more than 25 years we have specialised in building complex data-driven software products used by organisations around the world. As our company continues to grow, we are strengthening our product organisation to become more customer and market-led.
The Product Manager is responsible for identifying and prioritising the most valuable product opportunities within a defined customer segment (e.g. Banking, Insurance, Public Sector). Working closely with customers, commercial teams, Product Owners and Engineering, the Product Manager leads discovery efforts to understand customer problems and ensure Synectics builds solutions that deliver meaningful value to customers and drive business growth. This role focuses on customer discovery, product strategy and adoption, ensuring that product investments are aligned with real customer needs and commercial priorities.
What you’ll do:
- Lead customer and market discovery
- Develop a deep understanding of customer workflows, operational challenges and fraud prevention environments within your segment.
- Conduct structured discovery activities including customer interviews, workflow analysis, deal engagement and market research to uncover meaningful problems worth solving.
- Identify recurring patterns across customers and translate these into clear product opportunities.
- Shape product strategy and prioritisation
- Define and evolve the product direction for your segment in alignment with Synectics’ commercial goals.
- Prioritise opportunities based on customer value, commercial impact and scalability.
- Ensure product initiatives address systemic problems rather than bespoke client requests.
- Work closely with Product Owners and Engineering to translate validated opportunities into product initiatives.
- Drive adoption & commercial impact
- Partner with Sales and Customer Success teams to clearly articulate the value of Synectics’ products.
- Support key customer conversations where product expertise is required.
- Ensure new capabilities are designed to drive adoption across our client base.
- Use customer feedback and market signals to continuously refine product priorities.
- Collaborate across the organisation
- Work closely with Product Owners to ensure discovery insights and product intent are translated into effective product solutions.
- Provide clear context to Engineering teams about the problems we are solving and the value we aim to create.
- Collaborate with Sales, Customer Success and Delivery teams to ensure product evolution aligns with real customer needs.
What success looks like:
- Deep customer insight and understanding of operational workflows within your segment.
- Clear, validated product opportunities grounded in real customer evidence.
- Product initiatives that scale across customers rather than solving one-off requests.
- Product capabilities that drive measurable adoption and commercial value.
- Strong collaboration across Product, Engineering and Commercial teams.
What you’ll bring:
Required
- 4+ years’ experience in Product Management, Product Strategy or a similar role
- Experience conducting customer discovery and translating insights into product opportunities
- Experience working with complex software products and engineering teams
- Strong analytical thinking and problem framing skills
- Excellent communication and stakeholder management skills
Highly desirable
- Experience in financial services, fraud prevention or enterprise SaaS
- Experience working in regulated industries such as banking or insurance
- Experience collaborating closely with sales or customer success teams
- Experience shaping product propositions or go-to-market strategies
We create bespoke solutions that enable private and public sector organisations to truly understand their customers, manage risk and prevent fraud. And we do it well – to date we’ve helped to save over £5 billion. From opportunistic to organised, fraud affects everyone. We as consumers pay the price of fraud in every financial or insurance product that we take out. The use of our products helps our clients avoid risk, which in turn benefits us as consumers. We’re not just an IT business, our products have real world impact. Join us and shape the future.
Product Manager in Harrow employer: Synectics Solutions
Contact Detail:
Synectics Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in Harrow
✨Tip Number 1
Get to know the company inside out! Research Synectics Solutions and understand their mission, products, and the impact they have on fraud prevention. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals, which can be a game-changer in landing that Product Manager role.
✨Tip Number 3
Prepare for those interviews by practising common product management scenarios. Think about how you would approach customer discovery or prioritise product opportunities. Being ready to discuss real-world examples will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Synectics Solutions.
We think you need these skills to ace Product Manager in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Manager role. Highlight your experience in product management, customer discovery, and any relevant work in financial services or fraud prevention. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about preventing fraud and how your background makes you a great fit for our team. Be sure to mention specific experiences that relate to the job description.
Showcase Your Analytical Skills: Since this role involves a lot of analytical thinking, make sure to include examples of how you've used data to drive product decisions in the past. We love seeing how you’ve turned insights into actionable strategies!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission to make the world a better place!
How to prepare for a job interview at Synectics Solutions
✨Know Your Customer Segments
Before the interview, dive deep into understanding the specific customer segments Synectics Solutions serves, like Banking and Insurance. Familiarise yourself with their operational challenges and fraud prevention environments. This knowledge will help you demonstrate your ability to lead customer discovery effectively.
✨Showcase Your Discovery Skills
Prepare to discuss your experience in conducting structured discovery activities. Be ready to share examples of how you've identified meaningful problems worth solving in previous roles. Highlight your analytical thinking and problem framing skills, as these are crucial for translating insights into product opportunities.
✨Align with Commercial Goals
Understand Synectics' commercial goals and be prepared to discuss how you would prioritise product opportunities based on customer value and scalability. Think about how you can ensure product initiatives address systemic issues rather than just bespoke requests, and be ready to articulate this during the interview.
✨Emphasise Collaboration
Collaboration is key in this role, so come prepared with examples of how you've worked closely with Product Owners, Engineering, and Sales teams in the past. Discuss how you’ve ensured that product evolution aligns with real customer needs and how you’ve communicated effectively across different teams.