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For Companies At a Glance
- Tasks: Lead product strategy and customer discovery to drive impactful software solutions.
- Company: Join Synectics Solutions, a leader in fraud prevention software for financial institutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference by developing products that protect customers and combat financial crime.
- Qualifications: 4+ years in Product Management with strong analytical and communication skills.
- Other info: Collaborative environment focused on innovation and customer needs.
The predicted salary is between 60000 - 75000 £ per year.
Synectics Solutions exists to make the world a better place by developing software that prevents fraud and financial crime. Our platform is used by leading banks, insurers, and financial institutions to detect fraud, protect customers, and respond quickly to emerging risks. For more than 25 years we have specialised in building complex data-driven software products used by organisations around the world. As our company continues to grow, we are strengthening our product organisation to become more customer and market-led.
The Product Manager is responsible for identifying and prioritising the most valuable product opportunities within a defined customer segment (e.g. Banking, Insurance, Public Sector). Working closely with customers, commercial teams, Product Owners and Engineering, the Product Manager leads discovery efforts to understand customer problems and ensure Synectics builds solutions that deliver meaningful value to customers and drive business growth. This role focuses on customer discovery, product strategy and adoption, ensuring that product investments are aligned with real customer needs and commercial priorities.
What you’ll do:
- Lead customer and market discovery
- Develop a deep understanding of customer workflows, operational challenges and fraud prevention environments within your segment.
- Conduct structured discovery activities including customer interviews, workflow analysis, deal engagement and market research to uncover meaningful problems worth solving.
- Identify recurring patterns across customers and translate these into clear product opportunities.
- Shape product strategy and prioritisation
- Define and evolve the product direction for your segment in alignment with Synectics’ commercial goals.
- Prioritise opportunities based on customer value, commercial impact and scalability.
- Ensure product initiatives address systemic problems rather than bespoke client requests.
- Work closely with Product Owners and Engineering to translate validated opportunities into product initiatives.
- Drive adoption & commercial impact
- Partner with Sales and Customer Success teams to clearly articulate the value of Synectics’ products.
- Support key customer conversations where product expertise is required.
- Ensure new capabilities are designed to drive adoption across our client base.
- Use customer feedback and market signals to continuously refine product priorities.
- Collaborate across the organisation
- Work closely with Product Owners to ensure discovery insights and product intent are translated into effective product solutions.
- Provide clear context to Engineering teams about the problems we are solving and the value we aim to create.
- Collaborate with Sales, Customer Success and Delivery teams to ensure product evolution aligns with real customer needs.
What success looks like:
- Deep customer insight and understanding of operational workflows within your segment.
- Clear, validated product opportunities grounded in real customer evidence.
- Product initiatives that scale across customers rather than solving one-off requests.
- Product capabilities that drive measurable adoption and commercial value.
- Strong collaboration across Product, Engineering and Commercial teams.
What you’ll bring:
Required
- 4+ years’ experience in Product Management, Product Strategy or a similar role
- Experience conducting customer discovery and translating insights into product opportunities
- Experience working with complex software products and engineering teams
- Strong analytical thinking and problem framing skills
- Excellent communication and stakeholder management skills
Highly desirable
- Experience in financial services, fraud prevention or enterprise SaaS
- Experience working in regulated industries such as banking or insurance
- Experience collaborating closely with sales or customer success teams
- Experience shaping product propositions or go-to-market strategies
Product Manager employer: Synectics Solutions Ltd
Contact Detail:
Synectics Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and how they tackle fraud prevention. This will help you tailor your answers and show that you're genuinely interested in making a difference at Synectics.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Product Manager. Highlight your customer discovery skills and how you've turned insights into successful product strategies in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to combat financial crime.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Manager role. Highlight your experience in product management, customer discovery, and any relevant work in financial services or fraud prevention. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about preventing fraud and how your background makes you a perfect fit for our team. Be sure to mention specific experiences that relate to the job description.
Showcase Your Analytical Skills: Since this role involves a lot of analytical thinking, don’t shy away from showcasing your problem-solving skills. Include examples of how you've identified product opportunities or solved complex problems in previous roles. We love seeing those real-world applications!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our mission!
How to prepare for a job interview at Synectics Solutions Ltd
✨Know Your Customer Inside Out
Before the interview, dive deep into understanding the customer segments Synectics Solutions serves. Familiarise yourself with their workflows, operational challenges, and the fraud prevention landscape. This knowledge will help you demonstrate your ability to lead customer discovery effectively.
✨Showcase Your Product Strategy Skills
Be prepared to discuss how you would define and evolve product direction based on customer insights. Think about examples from your past experience where you prioritised product opportunities that aligned with commercial goals. This will show your strategic thinking and alignment with Synectics’ objectives.
✨Highlight Collaboration Experience
Collaboration is key in this role, so come ready to share specific instances where you've worked closely with cross-functional teams like Sales, Engineering, or Customer Success. Emphasise how you ensured that product initiatives met real customer needs and drove adoption.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical thinking and problem framing skills. Prepare to discuss how you've identified recurring patterns in customer feedback and translated them into actionable product opportunities. This will showcase your ability to drive meaningful value for customers.