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- Tasks: Provide advanced support for Microsoft 365 applications and enhance end-user productivity.
- Company: Global technology firm with a focus on innovation and teamwork.
- Benefits: Long-term contract, competitive pay, and a vibrant office environment.
- Why this job: Join a dynamic team and make a difference in user experience with Microsoft 365.
- Qualifications: 4+ years of IT support experience and expertise in Microsoft platforms.
- Other info: Great opportunity for career growth in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
A global technology firm is seeking a Help-Desk & End User Computing Associate in London. This role focuses on providing advanced support for Microsoft 365 applications, ensuring end-user productivity.
Candidates should have at least 4 years of IT support experience with expertise in Microsoft platforms. The position is a long-term contract with office presence required. Communication skills and a customer-centric approach are essential for success in this role.
Microsoft 365 Support Specialist — Teams & SharePoint employer: Synechron
Contact Detail:
Synechron Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft 365 Support Specialist — Teams & SharePoint
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to demonstrate your expertise in Teams and SharePoint. Prepare some real-life examples of how you've solved problems or improved productivity for users.
✨Tip Number 3
Be customer-centric! Remember, this role is all about helping end-users. During interviews, highlight your communication skills and how you’ve gone above and beyond to ensure user satisfaction in past roles.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Microsoft 365 Support Specialist. Keep an eye on our listings and don’t hesitate to submit your application directly!
We think you need these skills to ace Microsoft 365 Support Specialist — Teams & SharePoint
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 applications, especially Teams and SharePoint. We want to see how your skills align with the role, so don’t be shy about showcasing your IT support expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping end-users and how your customer-centric approach makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, we want to see that you can communicate effectively with users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Synechron
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365 applications, especially Teams and SharePoint. Be ready to discuss specific features, troubleshooting techniques, and how you've used these tools to enhance end-user productivity in your previous roles.
✨Show Off Your IT Support Experience
With at least 4 years of IT support experience required, be prepared to share concrete examples of how you've resolved complex issues. Highlight any challenging situations you've faced and how your expertise made a difference for users.
✨Communicate Like a Pro
Since communication skills are key, practice explaining technical concepts in simple terms. You might be asked to role-play a support scenario, so think about how you'd guide a user through a problem step-by-step while keeping them calm and informed.
✨Emphasise Your Customer-Centric Approach
This role is all about ensuring end-user productivity, so be ready to discuss how you've prioritised customer needs in the past. Share stories that demonstrate your commitment to providing excellent service and how you’ve gone the extra mile to help users.
